8:30AM - 5:30PM
239 St Catharines St #15, Smithville
Post Offices
“I am beyond impressed by the level of incredible customer service I received from this post office (and one particular employee) today. I received a notification that my package had been delivered but it was not in my mailbox. I called and spoke to a gentleman at this office. He said it was likely an error since a newer mail carrier had completed the route my house is on. Unfortunately, he said that the mail carriers had left for the night and wouldn’t be able to make it out until Monday morning since it was close to close on Friday night. I was of course disappointed, since I wanted that package for something I had planned over the weekend, but it was understandable since the mail carriers had left for the weekend. After the office closed, the man I spoke to on the phone personally delivered the package to my house on his way home. That was such a wonderful act of kindness and absolutely made my day!”
“What a great experience I had today, Bobbi was FANTASTIC! As soon as I walked in I was greeted by her and she helped me with shipping a big package to Barbados! Really pleased with customer service!!!”