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December 2023 by May Runner
Terrible service, at Christmas too. No wonder the store was dead.
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December 2023 by Ameigh Milsap
On the day I went in - Fri Dec 15th. There was a helpful person in the change rooms. Found me find my size when I didn't see it.& then I kept the jeans on I wanted to buy and wear immediately for work and figured I could just pay and leave but there is security tags obvv that they need to take off and they cant do it when you are wearing the jeans lmaoo but the awesome woman at the front cash helped take the security tag off with me in the jeans still so i wouldnt have to go change again!! and helped me cash out quick when I was being one of those "running super late" people. If I ever get their names I'll edit this to add them.Sorry for being that customer? and thank you for being so kind about it.
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December 2023 by Carla Madruga
Bigger location than others, more variety, and more stock on sizes. Service is always friendly! Love this location.
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October 2023 by Dez Savage
Nice store no staff when you need help
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July 2023 by Shilpa
Ardene at the Pen centre is quite big. Lots of variety and very aesthetically pleasing. Very well organized. Good deals.Nice employees.
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July 2023 by Haseebah B
Loved the cute collection in this place. The staff were friendly too.
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June 2023 by Deb Brown
Love the store itself! My husband and I visited this location today for the 1st time and an employee followed us through out the entire store for about 35 minutes. It was crazy. After we made a purchase she still followed right to the doors until we walked out LOL If you're a woman of colour steer clear. I was embaressed for the employee...girl give your head a shake. I suggest better training should be provided considering the little teeny bopper beside us shoved a swim top down her shirt LOLWhat a horrible retail expericance.
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May 2023 by Jazzy R
I like coming here for small things, like accessories, they are trendy and so much cheaper in price than other places.Edit: It's better that they moved locations in the mall. The last spot was way too tight, now it's very open which makes it easier to take your time and look.
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April 2023 by S T
When I went in on 4/8/2023 - no one greeted me or smiled. Not one employee was out working the floors asking if customers needed help (the employees were more interested in side conversation behind the counter) and when I got to the cash - the cashier was super miserable and didn't even say hello or engage in conversation. Pretty poor customer service at this location. What a bummer.
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April 2023 by Alexis Murrell
Awful customer service. I smile and say hi. The same attendant gives me a dirty unwelcoming look and keeps walking.On top of all that, I was stupid enough to still buy clothes from them, and they didn't remove the tag.
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April 2023 by Cerulean Lazuline
FAVOURITE CLOTHING STORE! I ONLY WISH THEY HAD MORE SALES BUT THEY HAVE THE CUTEST FITS! A LIL PRICEY BUT NOT TOO CRAZY!
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December 2022 by keysha pink
Love, love,love their clothes and the quality. I mainly shop on the website, but I occasionally stop at the store in the Pen to get a touch and feel of items I have in my online shopping carts , and also to browse the deals. The store has a great selection of girls accessories so it is a good stop for mommy and daughter shopping trip.that does not break the bank and makes everyone happy ?❤️?
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December 2022 by Damaris Flores
I am aligned with a previous review mentioning about a specific older lady with glasses that projects an undesired attitude in this particular location. When were at the cash about to pay our order; she completely omitted to offer the 15% discount text promotion. I actually had to interrupt the transaction before it’s was too late, however, it did not seems to bother her so much by the way she answered back. The customer service can be improved to my opinion so I might NOT return to this Ardene store.
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December 2022 by Hibou
I ordered online and both the company and the post service said there waa nothing that could be done to fix the error in address. At least my mail person is smart enough to bring it to the right spot.
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December 2021 by Allye
I usually do not mind this location but one specific lady here is always having an attitude and she is not polite at all. I went here and was treated unfairly and like I was stupid or something. I felt like an unwanted roach.