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February 2024 by Andrew Lawrie
Car star was recommended by my Insurance Company after an idiot drove out of his driveway, crossed 2 lanes of traffic and plowed into my passenger side After an $8,000.00 repair (- about 2 dollar’s and covered by the idiots insurance) I noticed an air leak in the passenger front window. After a visit to Carstar and an employee coming for a ride and diagnosing the problem as a missing gasket it has been 2 phone calls, 2 promises of return calls and no response I guess since they received big bucks at the beginning there’s no caring about finishing the job with a minor gasket. If you say you’re going to call back….call back!!!! Thatywhere service starts.
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December 2023 by Inna Ivanova
I fixed my car using this service. It was excellent! Thank you very much guys!!!!
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November 2023 by David Damboise (DavidD50)
Tim at Carstar took a look at my car on a Saturday and they didn't try and upsell me whatsoever. Cleaned it off and fixed it at no charge! Will absolutely recommend them to anybody moving forward.
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November 2023 by Ron Anderson
Great work on time and completeMason did a excellent job detailing the carServices: Painting
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September 2023 by Bronwen Williams
Very happy with the service I received at Carstar, I dealt with Tim, he researched the parts I needed for my truck repair , found me the best prices. All office staff was excellent. They even vacuumed my truck and the repair looks excellent. I recommend Carstar, Thank you!!!
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August 2023 by Maria Stephy
Our car got an accident and we had service scheduled from CAR STAR from this April. Still they couldn’t find the one right part for my car. More than 6 times I was at CAR STAR. Every time they say we will call you once parts are arrived but never happened. I have to go physically and ask them always. This is so disappointing and frustrating. They ordered part but came different one. Still issue is not resolved. It’s been 4 months and they couldn’t fix my car completely yet. Still waiting.
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July 2023 by Caroline Tembo
Awesome place to get car work done.....the staff is very nice and welcoming. I would recommend people to get their car collision/damage completed here. You will be very satisfied and happy when car work is complete. Thank you again CARSTAR....:)
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June 2023 by Austin Sidler
Great communication and professionalism from this location. Staff are very friendly , my car was fixed and cleaned with care.Would reccomend to anyone who needs a repair.Service: Body & Trim
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April 2023 by xu yan
When Car Star St.Catharines repaired my car, it was parked outdoors for 2 snow days without installing the rear glass or covering it! After reinstalling the glass, it still leak！ They said to detail clean the car, but it was still very dirty. This is the working attitude and repair level of car star st. catharines
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March 2023 by OliOli Z.
I brought my Honda to this business to have my side view mirrors replaced, providing them with all the appropriate VIN numbers. However, when I received my car back, I was disappointed to find that the new mirrors were a completely different style than the originals, making them not match at all.I called the business multiple times to try to resolve the issue, but unfortunately, they were unresponsive and did not take any action for months. After months of waiting, I was finally informed that the only resolution would be to spend an additional few hundred dollars to match their mistake. This was an incredibly frustrating experience, and I would not recommend this business to others.Their lack of professionalism in not only making a mistake but also in not taking action to fix it in a timely manner was unacceptable. I would advise others to look elsewhere for their automotive needs, as this business does not seem to have their customers' best interests at heart.
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March 2023 by Laura Dew
What great service. My Lexus needed a new bumper, and the service I received was fantastic. The receptionist was so nice and friendly. I am horrible with names, but she remembered mine 5 days later. She called me regularly to keep me updated on the progress of my SUV. Let me know right away about a delay. They had my SUV for 4 business, and it came back looking better than new!
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February 2023 by Darrel Morrison
I could not be more happier with my experience with car star st cathrines I brought my vechicle in for repair from a recent accident a met with the wonderful Melissa at reception who was absolutely amazing during the whole process and then was referred to Blake who was tremendous and very resurring and caring I would highly recommend car star to anyone my vechicle looks brand new again. Thank you so so much car star for the amazing job you did I couldn’t be beyond happierService: Body & Trim
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February 2023 by Cameron Goertzen
Great experience. Staff were kind and professional. I will bring my vehicles back if ever required again.Service: Body & Trim
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December 2022 by Johnathan Neudorf
Truck was at this car star along with st catharines car star. Was at these shops for over 14 mo ths for a bad front end collision where the front section of the frame was replaced. All the work they did was absolutely herendous and the truck is highly unsafe. Truck is absolutely destroyed, owner is a liar and only cares about money. Was forced to take this very unsafe truck back toda. Save yourself the time and take your vehicle anywhere but carstar.Services: Steering & suspension repair
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December 2022 by Blueishpurplechallenge r
Truck was at this car star along with st catharines car star. Was at these shops for over 14 mo ths for a bad front end collision where the front section of the frame was replaced. All the work they did was absolutely herendous and the truck is highly unsafe. Truck is absolutely destroyed, owner is a liar and only cares about money. Was forced to take this very unsafe truck back toda. Save yourself the time and take your vehicle anywhere but carstar.Services: Body & Trim
