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“I can't say enough good things about Kavar Jewelers! My now fiancé worked with Mary to pick out the most stunning engagement ring, and I am absolutely in love with it. He told me Mary was incredibly helpful, patient, and guided him through the whole process, making sure he felt confident in his decision. It’s clear that she and the rest of the team truly care about their customers and go the extra mile to make such a meaningful purchase special. Thank you, Mary, for helping make our engagement even more perfect!”
“I'm new to the area of St Catharines. I needed a battery replacement for my watch. I have to say the owner that was there let me in a few minutes earlier then 8:30am to fix my watch. I found the gentleman to be very professional as well with fixing my watch which he did with care. Beautiful jewelry store as well I noticed the place had a very fresh and clean scent to the store which was very nice.”
“Thank you Milo for helping us choose the perfect dancing dia. necklaces that we're looking for, and as well as to the Manager who gave us the best price for it.I highly recommend Charm at Pen Center and would definitely come back again.”
“Made my rainy morning; neat things to shop and the most helpful and friendly owner. The vintage jewellery selection is fantastic, but today I'm partial to the vintage ceramic light-up Christmas trees.”
“Koko the owner created and designed a beautiful necklace for me. I brought in some gold pieces and ring with diamonds and created this exceptional piece for me.”
“Owners are phenomenal. A testament ti what customer service should be like. So nice and courteous. I always come here to get my watches and any repairs that need to be completed. Thank you to the ownership for the excellent service.”
“I took a watch in to have them look at it. Not only did he fix it within 20 minutes, but he didn’t charge me for it. I am forever a customer now. Just good business!!!”
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“Absolutely outstanding experience! The team took my vision and turned it into a breathtaking, one-of-a-kind piece that exceeded every expectation. The craftsmanship is flawless, the service was warm and professional, and the entire process felt personal and seamless. I couldn’t be happier — highly recommend for anyone wanting truly special custom jewellery!”