-
February 2024 by Sunny Simms
Sam was easy going yet professional in helping me find a "newer" car. Totally recommend! And he was attentive and very responsive whenever I had questions about the car. Thanks Sam!
-
February 2024 by Damian
I had an exceptional experience with Sam from Kia of St. Catherines! His expertise and dedication made my Kia Sportage purchase smooth and enjoyable. Sam's friendly demeanor and willingness to go the extra mile truly set him apart. I highly recommend him for anyone looking for a seamless car-buying experience.
-
February 2024 by Tyson Weaver
The service department at this location is fantastic.
-
February 2024 by Marcel Basque
I purchased a vehicle at 16 grand low kilometers. Paid for it. Cash was promised to have it within a couple of days which turned into a couple of weeks when I received the vehicle we went on a trip to the East Coast, upon leaving for our trip it appeared that basically everything they said they were doing to the car had not been done. With the exception of putting new tires on. So when we arrived back from our trip a week and a half later we caland then the next day we called again because nobody returned that call and then the next week We called yet again and still have yet to receive a phone call back. It's been over 2 weeks with no return phone call nothing. So after waiting 2 weeks after the deadline to receive my car because they agreed to have it done for the Friday and made us wait 2 weeks to fix the problems such as the passenger seat sensor there is a seal on the door that's leaking, so condensation and weather gets into the vehicall. And the horn It's not working. So aside from Giving them 16 grand to have my car for the Friday and waiting 2 extra weeks instead.The only thing they did was put new tires on which was part of the agreement as well.Granted, they did give us a car for the 2 weeks. We had to wait, but that vehicle had a crack in the windshield. So I couldn't take it for the trip. I was supposed to go on 2 weeks before I had to wait for my car to come in. Never received my full tank of fuel. That I paid for in the contract Therefore, that is why I'm leaving this 2 star review.
-
February 2024 by Peter Leung (Pete)
Booked an appointment 2 days a head of time, to see and test drive a car. I received a email confirming booking. Called to make a specific request for booking they said no problem. Drove from Toronto to dealer, only to find not only did they not have my booking on file, but they had taken a deposit on the car during the my drive over and so not only could I not buy the car. I couldn't even test drive in case their sale fell through. But they were more than happy to take a deposit in case their sale fell through in 2 days.
-
January 2024 by Andre B
Great customer service. They offer water, tea and coffee as well. I got work done on my Kia.
-
January 2024 by Lloyd Lang
first visit , so far so good , on my second visit i was impressed with service , they kept my appointment and i was in and out on time . looking forward to a long relationship with them
-
January 2024 by Electronic Church Of Jesus Christ
Greatest place ever to buy a car, greatest people ever to work with. Service department like no other. And if you go in to buy a car deal with Sam
-
January 2024 by Ilya Filippin
I recently had to replace the engine in my 2017 Kia Optima, and I am extremely pleased with the service provided by Loche Burke. The entire experience, from the initial consultation to the completion of the job, was seamless and professional. Thank you a lot for your help.SincerelyIlya
-
January 2024 by emre yılmaz
Way better than Cardinal Kia
-
January 2024 by Will MacLaughlin
Matt and Gino were incredibly helpful and super committed to finding the best vehicle for our family. They both communicated with us throughout the process and got us a vehicle that we'll be happily driving all across Canada. HUGE thanks Matt and Gino for your kindness, friendliness and support. Totally recommend Kia of St. Catharines and especially Matt and Gino!
-
December 2023 by Joan Kearns
Solid Gold experience buying my new Seltos.Cam, Maria, Sam, Gino...certainly the "A" team!All so awesome at what they do...hard to find staff so dedicated , knowledgeable and pleasant these days! Sam has extraordinary people skills, patience and knowledge training you to drive your new ride. So personable.... thank you Sam .I would definitely recommend this team and dealership to anyone wanting a new KIA vehicle.Keep up the superior service and smiles!
-
December 2023 by Lovepreet singh
Great service. I recently bought a Car from this location and had a great experience. Matt and Gino are very helpful. If you have any inquiry about purchasing a new/used car, always reach out to Matt in the sales department. Lots of car in their inventory.
-
December 2023 by Cheron Long-Landes
Great customer service from Sam Adam and Ernie Gonzalez as well as the service department after my recent purchase. Sam is helpful, polite and always returns calls. He made me feel that all my questions were understood. There were a few outstanding requests on my part after I took delivery of the vehicle, Sam did everything to get all the pieces together, so that the service department could complete the job. I am very impressed that the drop-off and pick-up service worked so well and that my vehicle was ready as promised. Thanks to the whole team for a memorable experience.
-
November 2023 by Lukas McCabe
I purchased a Kia last Wednesday. Between Matt and Gino, they were extremely helpful! They did so much for me that other dealerships wouldn't bother with. I had an amazing experience and ended up in a newer, better car for less money than I would have been paying going somewhere else. Very impressive, Kia!