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July 2024 by Carolina Balza
Excellent prices.
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June 2024 by chelle Kurowski
Today I came in to return a bathing suit that was too small. I decided to try on some others while I was there and found one I loved and bought it. I had Victoria helping me out in the change room! She was very kind and grabbed whatever I needed. She wasn’t pushy when it came to anything which is really nice because it can be hard to find a great bathing suit you feel good in! Great customer service from all the girls who were working today! They were hustling! ?
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April 2024 by deborah breadman
The most amazing, welcoming, and warm customer service at this location in the pen centre, St. Catharines!!! I have never felt so good trying on bras with Victoria, bathing suits with Henriette and Simone for helping me choose the most comfortable bras I have purchased in a long time. Thank you ladies for making this girl feel like a million dollars every time I go there!! Woman empowering woman is how I feel when I walk into this location!!! Chefs kiss!!!
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April 2024 by Orion A
Exceptional customer service! I hate shopping, especially for bathing suits. The ladies in this store made me feel comfortable. They were all so helpful with bringing me different sizes, styles and letting me know what flattered my body type. This is coming from someone who doesn't like shopping because "nothing fits right" and usually my experiences aren't great from the customer service side. Thank you to all the ladies, especially the two who helped me choose my bathing suits today!
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April 2024 by D
The customer service at this store is horrible. Every time I go in there is no greeting instead I’m met with glares from employees. I have no privacy while shopping for intimates either as they practically stand next to me the entire time I shop. I used to buy all of my under wear and pyjamas from here but now I refuse to shop at this location.
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April 2024 by Erin Marie
Bad experience every time I go in. Constantly being watched and can’t shop comfortably or in peace. The Lundy’s lane outlet is much preferred.
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April 2024 by Andrew Langdon
The disrespectful workers here are crazy don’t go here
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March 2024 by Karen Eales
I have a special needs child and the ladies at the pen centre went above and beyond for us..have not seen this kindness in a long time.So I thank youYou have made her feel very special
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February 2024 by C M
The service is always friendly - however as a whole sometimes I find it frustrating that the products are changed so quickly. You might find something that you really like and go back to buy another of the same just a few months later and it no longer exists in store or on the website!
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February 2024 by Mya Albano
Everyone here was so nice! They are beyond helpful and hype you up. They always check in to make sure that everything is going well. Definitely will be returning, my favourite la vie!
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February 2024 by Angelina Aumell
ladies that work here are VERY RUDE
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January 2024 by Kristina Long
Really bad experience due to one sales clerk today. As I was paying I was told the only option for a bag was a 2.95 reusable one. I understand the ban on plastic but I don't understand charging 3 dollars for something that costs less than a dollar - or just give out a paper one like your competitors. After paying I was leaving and she said "By the way smiles are free" Rude, aggressive and out of line just because someone says something about being forced to buy a bag or walk through Penn Centre with their underwear in their hand. I went to La Senza and bought something from them and then returned the purchase. Unfortunately I won't ever be buying from La Vie again.
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August 2023 by Rebecca Czerlau
This is my second time shopping at this store in the last year. First for a new bra after wearing maternity ones for 5 years and just today for bathing suits. If there’s anything I hate most, it’s shopping for both. All the ladies I have dealt with these 2 times have been fantastic! Super helpful and honest. I recommend this store to everyone.
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March 2023 by Tracy Mason
I brought my Daughter in for the First time, and the Ladies were great. They got her fitted, and had her trying on styles in no time. She was so happy with the experience, she can't wait to go back for more!
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December 2022 by Tamara O’Shaughnessy
We (not only myself but my two adult daughters as well) are continually impressed by the exemplary customer service from all of the staff at this location. Truly impressed each and every time. They are all so knowledgeable, patient, friendly and really care about ensuring their customers get the perfect product they are looking for. Always 5 star service. The way it should be. Thank you, ladies. You are really appreciated!
