MacKay Heating & Cooling is a trusted HVAC company serving the Niagara Region, known for its reliable and professional services. Their team of certified technicians provides expert AC repair, furnace repair and installation, heat pump repair, and mini split repair and installation. They are available 24/7 for emergency repairs, ensuring help is always on hand when needed. Customers appreciate the quick response, with technicians arriving promptly and diagnosing issues efficiently. The company is highly professional, respectful, and thorough, often completing repairs and installations quickly, sometimes the very next day. MacKay Heating & Cooling also performs careful inspections, identifying problems and offering long-term solutions beyond basic fixes. The team is friendly, courteous, and goes the extra mile, even helping with snow shoveling in winter. The company is fully certified and insured, with approval from the Electrical Safety Authority and the Technical Standards Safety Authority, and it employs licensed sheet metal workers. Customers highlight the company's experience, knowledge, and clean, professional work, often praising the staff for their kindness and clear communication. Overall, MacKay Heating & Cooling is a dependable choice for heating and cooling needs, providing top-quality service with a focus on customer satisfaction and safety.
Fantastic service!! Both office staff and technicians are lovely and super knowledgeable and we have always felt that we have been in great hands with them. Excellent value for the money, they are the best!!
February 2026
MacKay came quickly, diagnosed the issue and had my new furnace up and running the next day. Very respectful and kind staff.
February 2026
The technician was very professional and fixed our problem quickly
