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July 2025 by Penny Sivell
Great staff!
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June 2025 by Anne Rockingham
The staff at Melanie Lyn at the Pen Center St. Catharines are amazing. Customer service is outstanding and I have shopped there for years. They truly understand everyone's needs!!
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June 2025 by Sally Chase
I have just read the two reviews by Joan, I was in Melanie Lyne recently and the staff were so friendly and helpful, its hard to believe she was so upset at not being greeted and write a review about it. To all the staff you do a great job.
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June 2025 by Joan Bruce
Today Thursday June 12, I am a customer at the St Catharines store, but unfortunately today I wandered around the store, and was so disappointed that not one staff member even said Hello.I was hoping to find an outfit as I have a party to go to. You go to amazing lengths to design beautiful clothing only to be let down by the sales staff,,,,Maybe they had other things on there mind and were busy with other things, All I expected was a Hello and some suggestions.
I’m not angry , just very disappointed, Joan Bruce,, St Catharines
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May 2025 by Sandy McDonald
Great service and selection tonight! Staff very attentive and helpful.
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April 2025 by Grace Vieira
Excellent service!
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March 2025 by Lori James
Staff are very helpful and friendly. The store is always so well merchandised making the stock so appealing and easy to find.
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March 2025 by Linda Benard
I received great service and staff was friendly!!
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February 2025 by Beth Colford
Beautiful clothes great quality. Staff were very helpful and pleasant.
Carmen was wonderful
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February 2025 by A
My daughter and I stopped in at the Pen Centre location to try on prom dresses.The sales associate was wonderful, unfortunately we didn't get her name. She was very helpful. She went above and beyond making my daughter feel comfortable in the varying sizes/fit of the dresses she tried on. While she ended up choosing a dress at a different store, I was very impressed with the customer service that we received.
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April 2024 by Olivia Fusco
Xena was the best! She was so knowledgable about her inventory, welcomed us with the biggest smile and made us have so much fun while shopping! Honestly the most refreshing, fun, inviting shopping experience I've ever had! When you shop, ask for her!
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February 2024 by Bev Vautour
The sales girl although I believe relatively new was so kind snd very helpful. Much appreciated by me as a senior
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December 2023 by Elaine Peters
Always such great service. Ladies are always so happy and helpful
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December 2023 by Linda Veenhuis
Staff at the store are helpful and fun. Great selection and price points
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November 2023 by Melos Neheli
Great staff and never leave empty handed. One of my favourite stores to shop at
