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February 2024 by Halo Muhammad
I bought Toyota Corolla 2020. Since December 2023 Toyota performance didn't fix my screen monitor it doesn't function any of car paly and maps... at the first day I told them I will bring it back but they don't accept it... the manager told me it's normal not working we will fixedfor you until now they didn't fix it... Unfortunately I didn't realize this huge company can't fix this problem solving... i am so disappointed from Toyota it will be my last car buying Toyota anymore.
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February 2024 by Hussien Refaie
I came from Oakville to check a Rav4 hybrid on Saturday and I decided to buy it same day and signed the purchase paper but Adrian advised me that I have to come back on next Tuesday to meet with Business manager Shawna and offered to deliver the vehicle himself but I informed him that I am coming from Oakville and I would not be able to drive all the way and I did not need any financing so did not make sense to come back, but he insisted saying that this is a very important meeting to know more about the vehicle service history and sign more papers. BUT GUESS WHAT! they made me drive all the way from Oakville during rush hour for 3 hours back and forth just for Shawna to get an opportunity to sell me extra warranty for 3 years/60km for 2000$ more without discussing anything important about the vehicle she even refused to share with me service history she had on file saying that those are confidential dealer prices not for customers. And she tried persuading me with many lies trying to convince me that I am purchasing a defective vehicle that might have a defective corroded hybrid cable and not mentioned anything about the factory warranty from the lawsuit on toyota last year. I communicated with them and sent an email involving their General manager Mark Lovelock but they replied that this is the protocol for customers to meet all teams to complete the purchase which is disrespectful and very shameful protocol to insist that customers drive all this way to sell them extra service.My advice to all of you is that their finance manager Shawna is not trust worthy to deal with and do not let them persuade you to buy anything extra. They will want to make as much profit out of your purchase not caring about your time or effort.
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February 2024 by Kathy Adorjan
Just purchased a 2020 Rav4 Hybrid from Performance Toyota. It was a great experience, Erin and Shawna were fantastic to deal with and a lot of fun (although I'm still sad I didn't get to meet Zeus xD)! Both were very helpful and went above and beyond. I would highly recommend this dealership!
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February 2024 by Nadine Budd
I was already a big Toyota fan when I met Joey Monger on the Performance lot....now I'm a big Joey fan too. His positive energy, knowledge, and willingness to go beyond made for a really great buying experience. Thanks for all your help Joey. I love my new Toyota.
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February 2024 by Petra Horton
Recently, my mom's car broke down, and as a family of 3, we go on lots of trips and need a car for work. In the last week, my family and I went to the dealership to look for a new van, we chose the Sienna 2018, not fancy.. but great for our needs. Thank you for all your help choosing this car, Zakk, Derek, and Santo.
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February 2024 by Lyle Fowler
We recently purchased a 2020 Highlander with the help of Santo Brown. He was very helpful/knowledgeable, showing us the exact vehicle we needed. We would recommend him for your next purchase. Also, Mike Lavallee helped to close the deal. Thanks to both, we are very happy with our Highlander!
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February 2024 by Alice Rynn
I recently purchased a new Toyota RAV4 and was very pleased with the experience. My salesperson Madlyn was amazing, she was very helpful and informative. When I picked up the vehicle and met with Derek, Financial Services Manager, he made things quick and easy, very stress free. Overall great experience and would recommend Performance Toyota to anyone!Ron
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February 2024 by Mathieu Boileau
Erin made my buying experience unlike any other, quick and effortless! She was very down to earth and you can tell she has her client's best interest. I drove 5 hours to purchase my new to me Tundra and will definitely be going back to upgrade my wife's vehicle! Recommending Performance Toyota St. Catherines to all of our family and friends!
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February 2024 by Yvette Rath
It was probably the most pleasant experience I have had for a very long time.Thanks especially to Santo and Shawna!!
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February 2024 by Ava Roth
I bought a car from Madalyn and she was THE BEST. Incredibly kind and knowledgable and helpful. It was the best car dealership experience I've ever had.
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January 2024 by Marie-Joy Cruz
I recently had the pleasure of purchasing a car from Santo Brown at the dealership, and I couldn't be more satisfied with the experience. Santo's kindness and extensive knowledge made the entire process seamless. He was incredibly helpful, providing detailed information about the car I chose and ensuring I had all the necessary details to make an informed decision. Santo Brown's exceptional customer service truly set this dealership apart.
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January 2024 by Suhan Bijai
I had a great buying experience from Performance Toyota. This is my second car purchase from the Performance group. I highly recommend using Santino Brown as your car salesman. He made the whole buying experience seamless. He even showed me the car on his day off. He was in constant communication with me and was willing to work with me on all my requests. I was in and out of the dealership within 30mins to pick up my car. I'll be back for my next purchase. Thanks Performance Toyota!!!!!!
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January 2024 by Adam Bryck
Just purchased a used 2021 Corolla from Zakk and Derek and they were fantastic to work with. It was easy, no pressure and completely helpful for the entire process. Especially if your looking for a quick turn around, I was able to purchase and pick up my vehicle in 2 days. Thanks Zakk and Derek for all support and I'll be sure to recommend my friends and family.
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January 2024 by C Quibell
Just bought a new RAV4 after leasing. The service Zak in sales and Shawna in finance provided was exceptional. They thought of everything and made the whole experience enjoyable and stress free.
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January 2024 by Omelie Morris
About 2- 3 weeks ago, I bought a used Toyota Yaris at Performance Toyota. Zach gave awesome customer service, I think his customer service is topnotch, because be goes above and beyond to make sure customers are satisfied and happy. Thumbs up ? to Zach. Derek , the financing Manger was also great, he has very good communication skills with customers. Thank you Zack & Derek for the wonderful experience. I will definitely recommend Performance Toyota in St. Catherine Ontario to anyone.