-
December 2023 by N/A Laramee (Spongetowel20)
rbc is absolute dog water..wish i never joined. the real review is “good look getting any help at all”they’ll leave you high and dry any chance they get.
-
October 2023 by Abbey P
Pretty ridiculous when the bank doesn't want to give you papers to roll your coins.
-
October 2023 by Rebecca Meredith
Hardly anyone working in this branch speaks clear concise English. Always filth and homeless people sleeping in atm area after hours
-
June 2023 by Linda Taylor
I left several voice mails for a call back months ago, still waiting! Horrid service and will be taking everything to a credit union. Zero customer service.
-
May 2023 by Cassandra Mongelluzzo
I’m so disappointed in this location. Every time I stop in here there is a huge line: 5 to 7 people in line and not even enough employees available to service customers. You usually have to wait 15-25 minutes to speak with someone. Terrible customer service. This is just another reason I’ll be taking my business elsewhere. RBC doesn’t value their customers’ time.
-
April 2023 by Electric Island
Dave Jenkins is a petty manager who bickers with clients although evidence suggests Rbc fails to communicate to their clients properly. He will stand his ground as if his life depends on it even when they’re in the wrong.
-
March 2023 by Ian Fitze
As far as the tellers go, they seem to know how to perform the tasks that they need to in order to do their jobs.The customer service associates (people who are there to try to sell you loans, investments and insurance), are competent.
-
January 2023 by Sara Hoff
I went into this location for the third time in about a month to get a temporary client card as I had lost mine. In both the first and second times the replacement card didn’t work. The first was a mechanical issue I suppose and the second time I received a incorrectly dated card. I understand that errors happen but I had definitely become frustrated and a bit insecure about my financial safety as the situation had not actually been rectified. The first was a mechanical issue I suppose and the second time I received a incorrectly dated card. Today I was served by Emily Robins and I’m leaving feeling totally confident that I will not be back for the same issue again! (Thank you Emily!) I also recently moved so change of address happened in the midst of having had a replacement car being sent out. She went to the trouble of ensuring that that old card was cancelled and updating all of my information with me. I will absolutely be loyal to RBC, and this branch moving forth because of the Customer Service that I received from her today.
-
October 2022 by Major Soo Ho
I'm leaving this post on behalf of my friend Pedro who was served this morning by a wonderful lady named AshleyShe did an excellent job of taking care of his request and she went out of her way to help himI hope she would lead the way of excellent customer service
-
October 2022 by Jebin Jaison
Nice place for banking. Staffs are so cool and helpful. I was surprised that they remember my name even after 4 months after just one visit.
-
July 2022 by Tracey Robert
It used to be a great branch. The new layout, the lack of customer service, the wait times are bad. Makes me want to try TD. The teller manager would not let me redeposit a money order from them because “someone wrote it out incorrectly”. An Rbc employee.
-
May 2022 by AS Dutt
I had an emergency situation but Narine, and the manager, Shadeyah were extremely helpful and got it fixed for me. 10/10 work.
-
May 2022 by Dee Gavi
Patty is so sweet & kind but their cyber security is atrocious. They also closed my account & my mothers without notice. We banked with them over 20 years
-
March 2022 by DOUGLAS LYNCH
Great bank with ATMs all over , thank you for everything .Great service!! Thanks for helping me get my new Truck .
-
January 2022 by Craig Severy
Don't bother calling this branch number you'll get voice mail and be sent to head office. Guess you'll have to go out in this -35 cold to get this info you need.