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January 2024 by Darren Creighton
went here as I need wide shoes and have had issues with plantar fasciitis. Nick & Charlie helped me out and were very knowledgeable. I would highly recommend.
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November 2023 by Tricia Richard
Family owned. Been going here for years. The owners and staff are knowledgeable and friendly. They know their stuff. You have foot problems, go here.
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September 2023 by Kyle McCumber
Runner's Edge has helped me with great running shoes and socks on multiple occasions. Recently, a pair of my shoes were defective and Benny & his team offered to repair the shoes free of charge. It was deemed the shoes could not be repaired, and they offered me a free replacement instead.I cannot speak highly enough of their service and knowledge. I strongly recommend stopping by this store.
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August 2023 by Rashmi Kumar
I went into the store today looking for supportive shoes for use while standing at my work desk for hours on end. The two younger gentlemen who helped me were kind, knowledgeable and seemed lovely. They recommended a pair of shoes for me, which felt good, but since they were $180 I figured I should weigh the decision a bit, or at least save a bit to afford them. I let the gentleman who was helping me know that I wasn't ready to make a decision and since The Runners' Edge was my first stop, I planned to shop around a bit. An older gentleman who also works there made a snide comment about how my first mistake was making The Runners' Edge my first stop. I responded how things are expensive these days and I needed to be a bit economical. He responded, in a snide and condescending manner, that knowledge is more important. I felt as though he was trying to bully or shame me into buying the shoes on the spot. I don't know if ths is how customer service is these days, but this has left me with incredibly unpleasant feeling about The Runners' Edge. At no point did I say I wasn't going to buy the shoes, only that I was not prepared to buy them in that moment. This gentleman's condescending attitude ensured that even if I purchase those shoes for $180, I certainly will not buy them from The Runners' Edge, and they have lost a potential customer.
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August 2023 by Marina Bemke
I'm completely blown away by how amazing this went. My first time buying runners someplace other than a box store and I will be coming back here now always. Amazing service, great shoes, tons of help finding just the right pair for my feet. And I went in with a budget and walked away under budget! Please if you need runners, even just for walking in, try this place you won't regret it
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May 2023 by Natalie Feldman
I love my new shoes ! I got referred here by my foot clinic Elios in thorold . I was pleased to find lots of choices for my very wide feet . Thanks to Riley who was so helpful and patient with me while I try a bunch of pairs . Even recommended a shoe lace that I don't have to tie and I love them ! This is hands down a five star place to get running shoes .
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April 2023 by Diane Le
I was quickly greeted and assisted by Al. He watched me walk and lightly jog to help choose an appropriate shoe. The puppy was also very cute.
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April 2023 by Jamie Sabourin
Stopped by Friday after work and they set me up with a pair of HOKA - Kawana running shoes. And they are honestly the most comfortable shoes I've worn!Thanks again!
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March 2023 by Cynthia LRoberge
Great locally owned small business! If your looking for quality running and walking shoes, definitely stop in. Very helpful with fitting and finding the right shoe for you.
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March 2023 by Brittany Ellis
Best service and wonderful people. I love buying my running shoes and other running gear here. Thank you for always looking out for me Benny, Leslie and Wookie!
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February 2023 by Suzana Rama
Came here the other day for my first time and I was shocked how great the customer service was! As soon as I walked in I was greeted and helped. It was my first time in a store like this so I didn’t know what kind of shoe i was looking for exactly and the guy that works there helped me out so much finding a pair. I will be back forsure, I highly recommend this place they are extremely knowledgeable and kind!!!
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February 2023 by Lee Salter
Knowledgeable, friendly, PATIENT and competitively priced.Unlike a big box store, you aren’t just a number here- you’re a person who has feet that are likely different than the next person. They will take time to figure out what works best for you and that’s worth more than a fractional savings at a box store or buying online.If you’re looking for good quality runners and need some advise, this is the ONLY place to go. You and your feet deserve it.
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October 2022 by Nick DiFlavio
Really helpful and friendly staff. A great store for runners in the Niagara region with a variety of running equipment.
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October 2022 by Maggie D.
Fast, friendly and knowledgeable service. Riley was awesome. Looking forward to trying the new Hoka shoes.
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October 2022 by baylee steele
Benny is the man, he knows his stuff!! you can tell he truly cares about his business and providing the customers with what they need! Just went in for the first time and I gotta say it was my fastest shoe shopping experience ever! First pair he brought out was the right fit for me, amazing service and friendly knowledgeable staff. I will suggest this place to all friends and family for their proper shoe shopping needs!
