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February 2024 by Tech Farmer
Staff needs to be more educated on vw policies and communicate more effectively within their department. I'm surprised to see such disorganization at a new car dealership. Disappointing. Trained to cut corners where they can. All the negative reviews now makes more sense after dealing with them first hand.
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February 2024 by Wendi Taylor
First of all….Milan Latinovic thank you SO much. You have made buying our new ID.4 a complete pleasure. You never made us feel like a number. You actually seem like you were invested in our purchase for our sake. We both completely appreciate you and everything you did for us. We cannot recommend you enough and we hope that your manager sees this review and gives you a big huge raise because you deserve it. We love our car. Very few cars actually care about the passengers comfort. This car does. We can’t recommend this car enough. Milan, if I could give you 100 stars I would, but Google has a limit. But my husband and I both give you 100 stars because you deserve it. You truly do.
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February 2024 by Diego P
I've been to about eight dealers since I've been looking for a new car for my wife and then I walk into St Catherine's Volkswagen I don't usually notice people smiling but at this place I did everybody seemed like they were actually happy to be there I was greeted by Ben the salesman that made my life so easy offered me a coffee or whatever I like to drink right away we sat down he knew exactly what I needed to know when I asked him the questions I needed the answers to .He moved on to his manager which his manager Dan was awesome not like a typical manager that made you feel like you were applying for a job know he made me feel like he was there to get me a car and get it done The next step was the finance guy Hesham was super cool and at the end was my Parts guy Kyle help me pick a winter package that was perfect for the car at a great price. The verdict is Saint Catherine's Volkswagen are awesome at what they do and other dealerships should take note thank you Ben for being a great salesman you did a great job Bud!
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February 2024 by Hanan Salim
My experience at Volkswagen st Catharine’s was top-notch! Ben helped us a lot choosing our first new car!! Would recommend Ben as ur consultant for sure! He goes over everything smoothly and effectively. I would rate the Service here is at 10000%? for sure will be back for a second car in the future!!
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February 2024 by Rita Carlson
Really want to thank Milan for all his assistance when purchasing my new Taos. He was always pleasant, courteous and helpful, especially when I picked up the vehicle. He took his time explaining all of the features and even paired my phone for me, which was greatly appreciated. He also explained what to do when I return to the dealership for service. I would recommend him to anyone looking for a new VW.
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February 2024 by Himanshu Bhavsar
I recently bought a Preowned 2018 Tiguan, firstly i found better price, Simranjot Singh Gill helped me through the whole process, i would say it was smooth, and he has a good knowledge of cars, he is really kind, even his manager Johny offered us many things with car even though it was preowned car, after sales service was impressive.I would definitely suggest everyone to visit here once and you will see the difference.Gill and johny you are awesome…
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February 2024 by Andrea K
I had a great experience dealing with Ben at St. Cataharines VW. I was able to get the car I wanted at a price point that worked for my budget. I highly recommend anyone looking for a VW to make this their first stop!
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February 2024 by Nelson D
We had an exceptional experience with our guy Ben Glauser and the rest of the Team (John Petrowski & Josh Dawe)!! This is our second vehicle we have purchased from the Performance Group. His expertise and friendly approach made the car-buying process enjoyable. He went above and beyond to secure the best deal for us! The dealership itself was top-notch, contributing to an overall positive buying experience. If you are looking for a car, don't look anywhere else just visit Performance VW! We are now loyal to the Performance Group Brand. Don't deal with anyone else! Thanks VW St. Catharines!
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February 2024 by Doug Reece
We had an excellent purchasing experience with Ben at St. Catherines Volkswagen. Ben was very knowledgeable, responsive to our questions and always available.
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February 2024 by Bearded Funcle
AVOID THIS DEALERSHIP at all costsSales team is beyond shady and their mechanics are utterly incompetent20 plus years I've been a loyal Volkswagen customer who has done business with multiple dealershipsSt Catharines VW is a disgrace to the Volkswagen brandMy overall experience with this dealership was so badI may never purchase a Volkswagen vehicle again
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February 2024 by Miroslav A
Milan was excellent from start to finish with my purchase. Milan is highly knowledgeable and very eager to problem solve. I highly recommend this dealership and I especially recommend you work with Milan if you need a new car. We are so happy !
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February 2024 by Alex Motahedin
Picked up a new Golf R from Ben and couldn’t be happier with the car and the service. It’s an amazing car and Ben made the whole experience as easy as possible!
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February 2024 by Maurizio Sestito
Great place, working with Ben was easy and informative
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February 2024 by Shauna Carson
We had such a wonderful experience at St. Catharines Volkswagen! Milan was so helpful and did everything he could to ensure that we left happy. He made the process of purchasing a car easy & fun and we appreciated his honesty so much. I absolutely recommend St. Catharines Volkswagen, and Milan specifically!
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February 2024 by Caitlin Jones
I bought my new car from Ben at Volkswagen St. Catharines and the experience was amazing. My car was totalled so between waiting for my settlement from my insurance company and being stressed about having a new car asap, Ben made the transition seamless. All the employees were kind and explained everything to me. I would recommend Ben and Volkswagen St. Catharines to anyone.
