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November 2023 by Corrie C.
Would give 0 stars if I could. Spent over 200 on a dye job for my daughter that didn’t even take. Tons of her natural hair color is showing through. What a waste of money and time. Marcy tried to blame it on thick hair when my daughter has thin hair. No offer to correct it just lip service. Never ever will I come back to a Supercuts again and especially the one Marcy works at.In response to your response, who else should I blame for my daughters hair not being dyed properly if not the person doing it. It is amazing that what you are saying Marcy is saying, both my daughters said did not happen. To talk about my parenting choice by me not being present in the salon is out of line, as I was in the truck outside your salon and being texted by my eldest daughter throughout and she does not have the same recollections of the appointment as you are stating. It was rushed and poorly done, and no offer of correcting it was given to any of us, until you are now stating it could be corrected in your response. However my 13 year old daughter is very upset and would not want Marcy or this salon doing anything further to her hair. To comment on her being talked out of it, both my daughters said that did not happen, the full cost was not discussed with them either as you expressed, cut and style was a trim of ends and blown dry is all, and to bring up roots showing, long time to grow out and hair products has absolutely nothing to do with the problem. What ever your excuses or redirection of fault are, the natural hair is showing through in many random spots so It was not done properly from the start, looks horrible and cost far too much for the services we were provided with. A young girls first time experiencing a salon, a salon supposed to be a economic choice for my pocket book, turned out to be an awful experience for her. I should have viewed the other publicly expressed opinions here in reviews before I used your salon as it seems many have had issues and I am sure I will not be the last. I definitely do not recommend this business.Service: Hair coloring
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November 2023 by Brittany Tascher
After my hair cut early this summer/late spring, My hair is finally the length I wanted it cut! Yay! Shoulder length is not just below ears. Your stylists need to listen, and not just cut hair where THEY see fit. I was growing out my hair from old colour, she decided to just cut all the colour instead of listening to me about length.(Edit: I'm sorry, I requested a shoulder length Bob, my hair was previously Blue. The blue stopped just below my ears.I distinctively said 'I don't care if there is blue left I just want it shoulder length' obviously she took liberty to just cut all the blue out anyway)
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November 2023 by Cathy Greenhalgh
Very disappointed went in for wash and blow dry and was shocked to pay 58$ will be my last time coming here. And will definitely not recommend ?
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September 2023 by Akhil Vijaykumar
Such an irresponsible staff at this location! Someone booked my appointment for today at 11 AM, and when I reached here, they said there is no booking. And one staff is explaining me A. Either the person who attended the call didn't book, or B. The computer booking didn't go through! I know both are unacceptable at your end, and there is no need for further explanation!How irresponsible!!I wouldn't suggest anyone book an appointment for this location, as you would definitely be wasting your time!
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August 2023 by Margaret Lee
Worst haircut of my life. All I wanted was a trim. The stylist ignored my request, literally chopped my hair off. Never going back.Service: Hairstyling
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July 2023 by Anetta W.
Pay with debit card only. No cash. Charged me for washing my hair although I washed it before I came. I told her she could just wet it. Charged for everything she did.Notfriendly. Over priced. Will never go there again.
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November 2022 by Chris Robins
Had a great time getting my long overdue first post Covid hair cut! The hairdresser was non judgemental (thanks goodness!) and was very funny and chatty. Thanks much!Services: Shampoo & conditioning
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November 2022 by Jacqueline
The old ragged women with black curly hair was rude and treated me and my nieces as an inconvenience. She just finished a client, no greeting just a dirty look. You could tell it was very hard for her to acknowledge us. Not a single person in sight but made it seem she was so busy, this was two hours before close. She made is seem like there was an issues with the computer and we had to wait. I took the girls and left. Don’t ever go here.Reply to the owner: don’t invalidate the situation that happened because you want to save face. The lack of greeting alone spoke for itself. Now while you try to find and use the excuse of online booking, that is not applicable to this situation. Hire stylists who want to work, and when I said ragged I meant it. First impressions are everything, take a course to improve your business. People review for reasons, and this one is to let everyone know go someplace else. Just for your reference it was at 5pm.
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November 2022 by SharonM
Wow in a span of 12 minutes from arrival my hair was cut & I was leaving. Fastest appointment I've experienced.Service: Hairstyling
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August 2022 by Vikki Holder
Great place for a quick cut. Never have to wait when you arrive for the appointment. Mary does an amazing job.
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August 2022 by Debbie Gagne
Friendly service and I got a great cut too!
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July 2022 by Krista Margaret
Unprofessional. Switched colour on me with out informing me before applying colour and turned out terrible. Over pricedService: Hair coloring
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May 2022 by Sherry Lynn
Marcy was very informative. She told me the traits of my hair type and how I should style it to work with them. She listened to what I was looking for and I was thrilled with the results.
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April 2022 by Arvind Kannan (A K)
Super friendly and understating people.I brought my kid for his first haircut in a hair salon, several months ago and it didn't go well because he wasn't mentally ready for it. We went again last month and to my surprise they remembered! They made sure that he was comfy and kept him engaged and then it was a breeze!They know what they're doing and they are great at it.
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October 2021 by Matt Kimmett
Friendly, professional staff, clean environment and offer both online booking or book by phone. Very happy with my cut and experience. Will be going back for sure.Service: Hairstyling