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December 2023 by Michelle Cercone
Had the pleasure of dealing with the team at Superior. I just purchased a car recently, and I was extremely satisfied with the purchase and service. Would definitely recommend if you need a vehicle. They were all great!!
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December 2023 by Louis Cercone
Knowledgeable, friendly and superior service…Love my Audi convertible!!!
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March 2023 by Tanya Nazar
Couldn't test drive and sales person vould not answer questions about cars on lot
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February 2023 by Bob Cobb
They didn’t shovel their walk, two days after it snowed
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January 2023 by Daniel Andric
I tried to buy a monte carlo that has been sitting on their lot for years. I emailed twice, phoned 3 times and sent a text over the span of 2 weeks. No response whatsoever. I ended up driving to the lot because it's not too far from me and the car had flat tires, a rip in the leather seat that I diddnt see in the photos. The price seems to be fair but I couldn't even manage to speak to anyone so I bought from somewhere else
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August 2022 by megan mcgilvray
I have bought my cars from Superior for years, always under a finance. Great prices. I always deal with Marlene, she goes above and beyond to make sure i get the best rate for my payments.
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June 2022 by Duane Wade
What a waste of time visiting this lot. Everything is old, overpriced, vechiles sitting amongst weeds and all in poor to worse condition.Skip it unless your a scrapper.
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March 2022 by Kim B.
I went to superior car lot in st.catharines. I had Marianne she helped me find my car. She took her time showing me cars. I picked my car and bought it but I had a problem not from them I need to do my G2. Marianne was so helpful she let me keep it there. That was so nice of her do I could get my insurance and license. I unfortunately I failed super upset but I called Marianne she was amazing she understood and told me not to stress they will help me. My next test is in a few weeks. But it's nice of her to do this take some stress off my shoulders. She even offered to bring to me. She's a great sales women and has a big heart. Thank you Marianne you got no idea how much I appreciate what you are doing for me. I recommend this company a thousand percent. When I buy a new car I know I'll be going there and recommend you go there sl
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February 2022 by Vincent R. Bertoia
good salesmanship, very poor workmanship.Test drive:MisfiresClimate control dampersRunning boards stuck.Purchased under condition that listed issues are fixed.Subsequent issues within 30 days:2 more misfires - repaired at no costAir suspension sensors - repaired at no costHatch pneumatic creaks - lubricatedDriver Door creaks - attempted repairClimate control dampers - attempted repairRunning boards stuck - lubricatedTail light broken - repaired at no costAir deflector flew off - refused to replace.After several different service visits, the following issues remain:Door creaksClimate control dampers (Heat only)Running boards stuckAir deflector broke off - replaced at own cost.Overall, this dealership does not take pride in their product, they push vehicles with minimal inspection (only enough to pass safety.) The mechanic they use is sub-par and does not take pride in their workmanship, as a result repeat visits for the same engine problems.Their salesmanship and clerical work is spot on, its too bad that their product is sullied by their mechanic.Suggestions:More thorough inspection of new product.A new mechanic.And if you have to replace more than 1 coil/spark plug, might as well replace the rest, or at least check them for gods sake.Update: November.It is now getting into the winter weather, and a new slew of issues has occurred.the dampers are clicking non-stop at startup, when I originally advised the dealer of the issue i specifically mentioned "cold startup."The vehicle seems to be struggling on startup, suspected battery.The dealer is patting it's back about repairing issues after possession. If I knew that the dealer wouldn't fix the issues I would have never purchased the vehicle. (short of the air deflector) not to mention the price I paid for a 10+ year old vehicle, I'd expect to be in reasonable working order.Original issues to be fixed prior to possession.-> Misfires-> Dampers - not fixed-> Running Boards - not fixedUpdate, just over 6 months later. The Compressor that the Dealership fixed as per safety requirements.Compressor failed, not producing enough pressure to lift suspension.Cheap Work, Cheap parts.
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October 2021 by Andy K
I have purchased a few vehicles from Superior Auto Sales. Their service and follow up is by far exceptional. I would recommend them to anyone.
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September 2021 by Lee Marshall
Bought a 2007 Infinity fx35 from them. After 3 months the transmission started shuddering from second to third gear. The radio stopped working after a week. The AC controls work when they want to. Told them about it. They said they would take care of it. 3 months later still nothing... I sold the lemon and lost a few grand in the process. STAY AWAY FROM THIS DEALERSHIP
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September 2021 by curt rich
Rob the salesman was great, but the management is rude and sub par at best.. the $6000+ "CERTIFIED" SUV they sold us required a new suspension, front and back, all 4 wheels required new brakes and rotors, it has emissions related issues, and the transmission is questionable at times.. they also tried to pass off a major oil leak and offered a seal and gasket warranty to try to appease me, and they only fixed it because i refused to buy the vehicle if they didn't fix it first... if you're looking for a used car go elsewhere... buyer beware!!!
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September 2020 by Dawn Kennedy
This is my first experience with Superior. I dealt with Rob, and had the pleasure ofmeeting Julio & Marlene. I was happy &felt they were both professional & personable. I would recommend you go to them for your next vehicle. Cudos .I will deal with them for my next vehicle
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September 2020 by remain anonymous
was lied to period. over 4 weeks ago i made a legitimate fair offer on a used SUV at their St Catharine's lot location. And instead of Superior sales staff coming back with a counter offer they abruptly shut me down and told me it was sold. Yet the vehicle in question still sits "for sale" on their St Catharine's lot now - over 4 weeks later. As a result of their actions I took my $6000 cash and my business elsewhere, **I would NOT recommend this business to anyone.**
