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January 2024 by Pat
ELISABETH WAS A PLEASURE TO DEAL WITH, I HAD A PLUMMER CALL ME BEFORE SHE HAD FINISHED HIGHLIGHTING THE NOTES
SHE DESERVES ALL THE 10 STARS ABOVE
ELISABETH KEEP UP THE GOOD WORK
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November 2023 by Laura Rogers
Typically you will find everything relating to home improvement without fail, so no surprise there. It’s only the prices that hold me back from a five star rating. I know the reasons cost of living blah blah blah but I think the volume this store does maybe they could send a little savings along to the overextended consumer once in a while. That been said they do have a price match and beat on appliances . Happy shopping peeps ?
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November 2023 by Jane Lindsay
Recently my husband and I were at Home Depot, and stopped by the appliance department. We were looking at washers and dryers, and Ron approached us to give us a hand. What a novel experience, to not have to go look for someone to help us.Ron gave us enough information to make a well informed decision, made sure our items were in stock, and made the sales transaction very smooth. We were extremely happy with the service we received from Ron.
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November 2023 by Robert Jean
Just a quick few words about Home Depot. I had an order of over $800 of siding. The company I had doing the job was expected to be finished around 12 or 12:30. I received a phone call from the boss of the company telling me that all the siding in the one box was the wrong color. So out of the goodness of his heart he went and bought a box of the proper color. The job was finished Thursday, certainly not on scheduled, but no cost to me, they left at 5pm. Thank you again Roofing Guaranteed. Home Depot did make up for whomever put that order together ( who needs to be reprimanded ) But I will say, thank you Stephanie. You probably kept a customer.Rob Jean
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November 2023 by Jeff Hollick (Hollickster)
They had exactly what I needed in plumbing. Service was spot on from aisle to teller.And it was nice to see all the robots shut down, and people service running smoothly. Would use this location any time I am around St. Catherine's.
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November 2023 by Frank Caruso
Jenn was amazing. Helped me located both items I was looking for. Super friendly and had a great smile. Walked me to the items and told me where they were!!!. Keep up the great service levels
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November 2023 by paul c
Lots of selection at fair prices....especially if on sale. Helpful staff, lots of parking. Just wish they had more checkout staff ....pushing you to self checkout . Guess that's everywhere now.
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September 2023 by Andre B
Very busy location. A lot of parking. Nice staff that I encountered. Washroom is not big.
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September 2023 by Seann Giffin
My kid wanted to build a table from scratch so we came looking for lumber, fasteners, screws, etc. The associate was very knowledgeable and friendly and she helped us put our order together and schedule a delivery date!
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September 2023 by Jake Patterson
Well knowledgeable and very helpful staff. Great prices. Best hardware store option out there
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August 2023 by Pablo cetae
I was at the lumber cutting area and I have to say that Marcello has bee so helpful, kind and absolutely professional. He is the type of employee you would like to find in every store. Hope rest of the team learn from his kindness and professionalism.
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July 2023 by Amit Ohri
Came in earlier today to get a smoke alarm. While I was contemplating which one I should get, Steve (Customer Service Associate) approached and asked me if I needed any help. However it was the manner in which he asked which made me feel that I actually wouldn't mind a full blown conversation about what I should do. He was then joined by Barbara and she was great too. I don't know what has changed or whether it's summer that is making everyone so friendly but I was really happy when I left. I think I'll end up applying for a job if all the associates are this happy ?
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July 2023 by Debra Olesin
Today I had the pleasure of having Chelsea assist me and my father with a rental van. She was so kind, pleasant and extremely helpful. She said she's been working there for about 3 months, and we were amazed at her knowledge and superb customer service. Thank you Chelsea!
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June 2023 by Alex
I had an incredibly frustrating experience with Home Depot recently, and I cannot express enough how disappointed I am with their customer service. My roommates and I visited the store to make a purchase, and to our shock, they charged my roommate's card a whopping $1000. However, things quickly went downhill from there.The transaction glitched out, leaving us in a baffling situation where the money was taken, but the transaction itself was declined. We immediately reached out to Home Depot's customer service, hoping for a swift resolution to this issue. To our dismay, we were met with sheer incompetence and an utter lack of willingness to assist us.For three long weeks, we tirelessly tried to get this matter resolved, but Home Depot seemed to have no interest in rectifying their mistake. Their customer service representatives were unhelpful and unsympathetic, passing the blame onto others without taking any responsibility for their own errors. We were left feeling frustrated and disheartened.To make matters worse, when we finally managed to escalate the situation to the store manager, we were met with an appalling display of attitude and poor customer service. The store manager's dismissive and condescending behavior only added insult to injury, leaving us questioning whether Home Depot truly values its customers at all.It is absolutely unacceptable for a company of Home Depot's stature to treat its customers in such a manner. A glitch in their system should not be an excuse to hold our hard-earned money hostage for weeks without any resolution or compensation. We expected better from Home Depot, but they failed us on every front.I urge anyone reading this review to exercise caution when dealing with Home Depot. Their lack of accountability, poor customer service, and disrespectful attitude towards customers are deeply concerning. I hope that by sharing my experience, others will think twice before entrusting their money and time to a company that clearly disregards the well-being and satisfaction of its customers.Home Depot, you have lost a once-loyal customer, and I will not hesitate to spread the word about the abysmal treatment I received.
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June 2023 by Krizia Payos
The Home Depot is a go-to destination for all your home improvement needs. Their stores are well-organized and stocked with a wide range of products, making it easy to find what you're looking for. The staff is knowledgeable and ready to provide assistance, ensuring a smooth shopping experience. The quality of their products is excellent, and they offer a variety of options to suit different budgets. Whether you're a DIY enthusiast or a professional contractor, The Home Depot has everything you need to complete your projects successfully.
