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February 2024 by Jeff Winter
We adopted an incredible German Shepherd dog. The staff was outstanding in helping and guiding us in the process. The one and only criticism is the lack of dog washing facilities. I realize that cost and time is a factor
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February 2024 by Trudy Couvier
I recently had to euthanize my older cat! This place was so kind and understanding.I couldn’t have been more taken care of in a very hard time in my life!
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January 2024 by Hailey Phillips
my heart breaks everytime i come in here. these poor animals. i wish i could have them all. this humane society is money hungry. i walk through the dog area, and i cry everytime. the kennels are so small!! their food and water dishes are often empty or filled with filth! the kennels are also very dirty. these poor animals. all your workers have a snotty attitude. so disappointed and sad
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January 2024 by debra reuter
Took my Lily in for a spay, the staff are incredible, they truly care for the animals in their care, special thanks to Janel she's simply awesome
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January 2024 by Nicholas Meloche
My girlfriend and I adopted a kitten here in August, with the the contingency that she would be spayed for free a few moths later. We brought her in to get spayed, and the cat threw up right before the surgery. We took her homebecause we did not want to risk her spirating during surgery. We were denied the complimentary service after she was sick , and they wouldn't even help us rebook an appointment after we offered to pay. They told us we had to book online, which has a few minute booking window on the first Monday of each month. Needless to say, they essentially told us tough luck and we had to book elsewhere. If you ever adopt a cat here, adopt one that's already neutered.
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January 2024 by Cassy Brown
Your website is impossible to use on a mobile phone.
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January 2024 by Del Turbide
They are a great organization
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January 2024 by John Gaudette
Very helpful employees really helped us out..
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December 2023 by Amber Pacquin
No kill shelter. So great to all the animals. Great place to volunteer as well.
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December 2023 by Stephanie Burke
Friendly, caring, and supportive staff. All the animals are very well taken care of and seem to have wonderful dispositions. Great experience!
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December 2023 by L Stintson
This company is just a facade. As long you are giving your money or time to them, they will help you. If you want to adopt and give them more money, they are happy to take it. But the reality is that they really don't do anything to help. Their website says they offer pick up of strays in Thorold, but when you reach out to set up a time, you are then told they don't offer this service. I shouldn't be surprised as they don't make any money from helping.
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October 2023 by Wahid Nemat
I borrowed a skunk trap, $125 deposit. They gave me instructions on how to use one and how to release it. I go 2 so far. Amazing staff providing 5 star service.
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October 2023 by Jaki Sauve
The ladies here are lovely and so great with our dogs. They've even gone out of the way to research a specific dog food and follow up. We greatly appreciate the veterinary services!
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October 2023 by Robyn Reece
Adopted Beautiful Angel October 1st 2023, The Workers and Volunteers Are Amazing ! Made Adopting Our Angel GreatExpetience .
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September 2023 by Jade Nuber
We had worked with a couple other humane societies to find a pup that worked for our family, and none did anywhere near as good of a job as here!Staff here were quick, informative, friendly, thorough, and I could go on! We picked up our new girl last weekend and everything was very smooth.
