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April 2024 by Dawn Linklater
Thanks to Evgenii for getting my package off safely! Awesome and friendly service!
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March 2024 by JC Le
Reasonable prices. Timely service. Friendly staff. Packing and packaging supplies available for sale. Personal mail boxes available. Clean facility. Plenty of parking available.
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February 2024 by Poornimah Garibah
Professional staff and quick service
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January 2024 by Lucy Lotta
Went in today at 2:50pm to drop off a package with label already on. Young girl at desk did not acknowledge me when I walked in. I said hello. She said nothing. I gave her my package and she scanned it. Then I gave her my customs invoice and she said nothing. I walked away and I said thank you “crickets”. Someone should teach these millennials customer service. I will never go back to this location. Walmart now has a location
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January 2024 by Mazen Mazen
Excellent service!
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January 2024 by Sean Brooks
Awesome customer service
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October 2023 by Cam Larocque
I regularly ship sale item packages to stockx and eBay customers from this location. They’re always friendly, quick, and accurate. I never have any problems.
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July 2023 by Jenn
We use The UPS store for all of our printing needs for our small business. They are courteous, and efficient. Would highly recommend!
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April 2023 by Pooja Patel
Service was incredible!!! Sia is exceptional and goes above and beyond?
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January 2023 by D G
WORST COMPANY EVER, just as scummy as DHL. Didn’t even warn the seller or me the buyer about how much duty and taxes would be. I had to pay 50$ for a less than 20$ item.That’s not even the worst part, last time I got an item given to me through the states for free which I had to pay 40$ for duty, and the delivery driver was so rude when coming to my door and legit demanded my credit card info which is illegal btw, it’s suppose to be done online or through the phone.
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December 2022 by Tetiana Demkiw
We had an unusually large item to return we called ahead and the representative was fantastic encouraging us to come in and drop the package off to return. Coming into the the store I didn’t see the representatives name but on the confirmation receipt the ID reads as EB. He was so wonderfully helpful and kind he even let us know for the next time to call and schedule a parcel pick up from home a service we didn’t realize was available. We’ve had such trouble with other couriers UPS 4th Ave is the way to go! Thank you again!
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December 2022 by A
They have been the worst shipping company I have ever used. They are irresponsible, unprofessional and unable to figure out the most basic information about a package location. I will certainly launch a formal complaint and will never use them again.
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December 2022 by harpreet kaur
Best Ups, great service people working so humble, polite and helpful. Always prefer this location for printout my notes best price, best service. Even I can speak,read understand english very well but as Immigrant i feel nervous sometimes while talking to native people beacuse of flow in speaking but I always go there and people working here sooo kind and patiently listen to me and provides the best formation.
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December 2022 by VM H
This UPS store, under the management of Evgenii Boukalov, has become an invaluable resource for all printed projects required by our Retired Women Teachers of Ontario/ Organization des enseignantnes retraitées de L'Ontario, St. Catharines Branch. This business has not only met but exceeded our expectations with a consistently reliable and speedy service combined with excellent professional quality results. Even with tight timelines, Evgenii is helpful, and demonstrates a calm demeanor and good humour. He readily shares his experienced, knowledgeable and skillful suggestions to benefit the finished products. To expedite the print process, the service can be accessed via the store email. RWTO/OERO's continued reliance on Evgenii's UPS business is based on these factors and on the outstanding degree of customer satisfaction that we have gratefully experienced. We highly recommend this service to others.Endorsed by the Executive of the St. Catharines Branch.
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December 2022 by Darth Cheeseburger
I’ve been regularly dropping off packages with premade labels here for years now. Never once had a problem. Owner is good guy. Perfect score.
