Auto Parts near St. Marys, ON

“My big rig broke right in the middle of the road yesterday.As all the coolant drained out of my truck’s radiator for some odd reason. I was nervous and scared as I had no coolant in my truck but suddenly I saw from a distance Napa auto parts! I took a breath and with a smile ran to the dealership.The staff welcomed me, Everyone was extremely helpful and friendly. One of there girls helped me in there ideal supply delivery car as it was really hot for me to carry em 6 jugs. Guys thanks again and keep up the good work.”

“So happy with the outstanding friendliness & customer service here! The man working was SO kind, and the woman on the phone was so friendly as well when I booked my appointment. I’ve never felt such a great energy from an auto shop, with quality care and a free detailed inspection of my vehicle. I’ll absolutely come back, and thank you so much :)

edit: once again, 5 stars! i absolutely adore the kind women at the front desk, my experience here was personable, friendly, and they took such great care of my car. i received a very detailed report and they showed me exactly what needed replacing! i feel safe and well taken care of here ? thank you!”

“Absolutely Fantastic Service.. Right from the time I called to the time I got my vehicle back they were outstanding. And as a bonus they washed and detailed my car afterwards. I would not deal with any other shop than these guys. A++++++++”

“Excellent work, great price, friendly service. I'm front out of town and messed up my bumper. The owner was very helpful, which is extra reassuring when traveling.”

“I have been taking vehicles to Krown for undercoating for over 12 years now. Last two years I have switched to the Stratford location. This year I took my brand new F250 in. When got back home I crawled underneath with a light to inspect, and coverage was very good. Could see oil up under the box sides above rear fenders and other hard to get at places etc. Parked on gravel when I got home as there was some dripping for day or so. But in my opinion that’s a good thing, as it means they put a good amount of product on. Undercoating will wick into those discrete place that need it most, protecting them from corrosion. Afterall that why we pay to have it undercoated. Very satisfied and will continue to take both of my vehicles to this location.

Side note, I have switched here from the Woodstock location. Woodstock had new ownership about 5 years ago and their workmanship is poor at best, with many dry spots visible by just looking under the fender when it came out of the shop. If they don’t get the easy spots, it begs the question, how much time is spent getting under box sides and do they take plugs out of doors frames etc. This went on repeatedly for numerous years even after bringing it to their attention. They just run them through quickly and hope the customer doesn’t check.
If in this area Stratford is much better location to have undercoating done!!!”