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“Dear Eddie Bauer Management Team,
I’m writing to express my sincere appreciation for the exceptional service I received from Peter at your store.
From the moment I walked in, Peter greeted me with professionalism, patience, and a genuine willingness to help. He not only answered all my questions thoroughly but also offered thoughtful suggestions that made my shopping experience smooth and enjoyable. His product knowledge, clear communication, and respectful manner stood out, making a lasting impression.
It’s rare to encounter retail staff who are this committed to delivering top-tier customer care, and I believe Peter exemplifies the kind of service every brand should be proud of. He’s a true asset to your team.
Thank you for hiring and empowering people like Peter. Please be sure to recognize him for his outstanding work!
Warm regards,
Rex”
“The staff was extremely friendly and helpful and I bought several things. Ricki's used to have very nice turtlenecks last year but this year they didn't have them anymore. I tried on a red one but I couldn't get it over my head! Something is wrong with the fit. I was able to buy another sweater in red that worked out well, however. Overall, Ricki's has good styles that work for me so I will return.”
“Absolutely amazing experience!
I had such a wonderful time shopping at this hijab store. The quality of the hijabs is beautiful, the selection is stunning, and everything is so well-made. The owner was truly incredible — kind, patient, and so helpful throughout the whole process. You can really tell she cares about her customers and loves what she does.
I left with pieces I absolutely love and I’ll definitely be coming back. Highly recommend this store to anyone looking for quality, style, and amazing service!”
10AM - 9PM
8555 Campeau Dr Unit #700, Ottawa
Clothing Stores
“Darine, was a fantastic person to chat with very helpful, knowledgeable and we found the right choice in gifts for the holiday season! Ask for her if you want the right help.”
“The dresses and customer service were amazing. Lexi, the worker helping me, was so patient while I spent hours trying to figure out wish dress to pick. She took the time to listen to my preferences and she seems to love what she does. Overall, she was an amazing help. I will definitely be coming back.”
“It’s super rare to get good service anywhere these days. But the gentleman in the shoe section today ( didn’t catch his name) but was amazing to deal with. They didn’t have the kitchen shoes I needed ( my feet’s problem for being too wide ) but really appreciated the care.”
10AM - 9PM
8555 Campeau Dr Suite 310, Ottawa
Clothing Stores
“Was blown away by the discounts for quality items. Bought some sandals, shirt and socks and all under $100 tax included.
Really like their items and atmosphere and clean store. Cashier was kind”
“Great experience with Lisa, today. They helped me pick out so cloths and multiple times grab different sizes. I started with xl and some items ended up with M. I really appreciated the help.
Wagner was also helpful in finding the right items.”
“American Eagle never disappoints.
Tried getting baggy jeans at Zara and Levi’s but those weren’t fit. Bought a pair here today and they are awesome.
Shoutout to Maya.
Highly recommended.”
“Chelsea at the Cash had great energy. She gave a personal experience, that makes you want to shop here again. It’s unfortunately rare to see job passion shared experiences with customers, but Chelsea nailed it.”
“Went jeans shopping with our daughter and had the pleasure of being helped out by Keeva. What a wonderful experience. She made our daughter feel so welcome and so comfortable in her own skin it was beautiful to watch. Keeva you're one of a kind and we are so lucky to have met you!”
“The service in this store is above and beyond! We appreciated all the help and the qualified support from the whole staff. Additionally, we found the atmosphere within the team remarkably good and it was a pleasure to see them work together. Thank you!”
“Hi, I was looking for pants last week and I couldn’t find it. The worker (Asian Lady) Rose really helped me from blue notes Bayshore, the best store in Ottawa. She found the pants for me and kept it from me and told me to come back. I came back and found the pants I was looking for. I saw her, she told me you came back and I smile. I really want to say thank you to Rose amazing person. We need more people like her. Bless you”
“I came to this location with my boyfriend for some birthday and Christmas gifts and we had so much fun with the crew helping us out! Diego is a king and helped sooo much he deserves a raise! And the manager Dylan was very kind accommodating a special discount for my boyfriend’s birthday gift:) what a fun time it was!! Love them <3”
“Small unique consignment store with some good to great designer labels. It is not overcrowded like some other consignment stores I have been in. Merchandise is nicely displayed. Staff are courteous, helpful and quite cheery.”
“All staff were so kind and patient , especially Andrea ! She really stood out to myself and my mother in law today.
Staff like this really do make a difference especially this time of year .
Keep up the amazing work , staff and management ! Happy holidays to all .”
“Today I went to Calvin Klein and Yeny was so helpful, patient. She helped me out and I am grateful for such an amazing customer service. Great staff and wonderful brand.”
“My friend and I came in today (March 14th) as we are visiting from out of town and the customer service was incredible. All three ladies were so kind and helpful. We will definitely be coming back here.”
“Loved my experience and the variety of items available, employees are kind and match the asthetic well.
Though I'm starting to suspect one of the T-shirts I bought might have an AI generated design... I can't find HT's stance on AI use but I'm not sure I can continue supportingba store that doesn't properly disclose where they source their art!”
9 AM - 9 PM
100 Bayshore Dr, Nepean
Clothing Stores
“Went in 10 minutes to close after having a horrible experience at another store, staff was so helpful. Jessica in the changeroom took the time to explain how their jeans fit and got me another size. Cashier was super friendly even though I was the last customer. Awesome staff attitude!”
“The best selection of Saxx I have ever seen. They must have over a thousand pairs or more. Most places have 60 or less. This is a product that is very rarely available for a deal, let alone 40% off. As a huge Saxx fan, this is the best place for selection and price. Also the staff was very helpful and knowledgeable about the product. All new styles and prints were in stock. Recommend highly!”
“(Translated by Google) I went to Mathew Charles in Aylmer and I found the most beautiful set for my wedding, in addition to excellent, friendly and professional service.I highly recommend(Original)J'ai été chez Mathew Charles a Aylmer et j'ai trouver le plus belle ensemble, pour mon mariage en plus d'un excellent service, amicale et professionnelJe recommande fortement”
“Just called Old Navy Bayshore because a return I made Nov 19, 25 was not showing on my Mastercard. I was helped by Emily and she did an amazing job. She was very polite and explained everything to me. I really appreciate the time she took to help me. Thank you Emily!”
“In my opinion, the stuff in this store is way better than the stuff in the regular Gap stores. More my style, at least. They carry a lot more classic basics rather than “trendy”-styled clothes. Store has a nice layout, staff is friendly.”
“I and my friends went there to shop last minute for a jacket we knew what we wanted but couldn't find the right size Mackenzie help as find the right jacket without worrying about the closing time... great customer service ? thanks!”
“I gained a little weight and my new coat was too small the manager had no problem exchanging it for something better. The service was impeccable and not to mention very friendly”
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“This store has a large section of clothing and other sporting items. The staff are friendly and helpful. There is also a bathroom at the back of the store that is available to customers which is very convenient.”