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February 2024 by Christopher Zafiridis
Very friendly, will whatever it takes to make things right
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February 2024 by Raymond Dawe
Jewelry store stop by Valentine's Jewelry
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February 2024 by Melissa Vanderkooi
I have been going to Charm for many years. Their friendly, professional and prompt service sets them apart from the rest. Every time I need need to buy jewelry or get something fixed I go to Charm Diamond. The jewelry is beautiful and timeless. I definitely recommend you go here for all your jewelry needs. The ladies that work here understand that everyone and their needs are different, and do their very best to keep you on budget.
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December 2023 by Melody isobel
Eve helped us today and was amazing, kind and patient. Amazing experience !!
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November 2023 by mithun kunder
Good customer service
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October 2023 by David Comley
Appreciation for Eve. Just wanted to say a big thank you to Eve for all the effort she made to help my wife have her engagement ring and wedding band resized. This has been on my wife’s mind for a while. Eve was great in guiding her thru the process. It meant a lot to my wife having these back on her finger.
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October 2023 by Amanda Comley
The customer service at Charm Dimond Centres was absolutely amazing. I want to show some appreciation to Eve who did an amazing job at helping me find a chain necklace for my boyfriend. As a university student it was so nice to be helped by someone that kept to my price range. When I told Eve my price range she showed me a few different options that matched my needs perfectly. I will definitely be shopping here again in the future. What a great experience!
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October 2023 by Eileen Comley
I want to express my gratitude for the service I received with the salesperson named Eve. I went into the store just browsing to kill some time before an appointment. I was approached by Eve to see if I needed any help, and if I was looking for something specific. I told her I was just browsing and mentioned that I don’t wear my wedding band or diamond ring anymore as they are too small now. She talked to me about the service on getting it re-sized in a friendly manner without being pushy towards getting it done. I always have been too leery on doing this, but after talking to Eve about the service and the process I felt comfortable doing it. When my rings came back after being sized I was so happy with the end result. Eve made this experience very enjoyable. She will definitely be the salesperson I use for further purchases.
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September 2023 by Junaid khan
Charm Diamond Centres is a reputable jewelry retailer with a wide range of high-quality jewelry and exceptional customer service. Customers praise the store for its diverse selection, knowledgeable staff, and beautiful craftsmanship. It is a popular choice for those seeking elegant and meaningful pieces for various occasions.
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August 2023 by Vera Nokes
Very friendly and knowledgable staff there
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May 2023 by Lucina Rose
I absolutely loved the customer service I received today, Eve and Frances were extremely patient and kind, they helped me pick gifts for my friends and even took the time and care to refund something for me even though the tablet was giving them a hard time. It was the best service I have received at a store in my entire life and I will absolutely come back here. I definitely recommend charmed because all their employees are kind and always make sure you're treated with kindness and respect no matter what and they make this store amazing. Look! Eve and Frances even gift wrapped them with bows!
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March 2023 by Indasia B
Just purchased a watch for myself & ring for my niece and I couldn't be happier! Items are gorgeous & the service was fantastic! I will definitely be back!
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March 2023 by Justin Martin
Bought two pairs of earrings today. Amazing prices. Real diamonds and real gold birthstones. Amazing gift for my mom. Great customer service. Lady was very nice in the mall and helped my mom with everything.
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March 2023 by Bobby Henson
Good service.
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March 2023 by Dave Nelles
I purchased ring at Christmas for my wife 2 weeks after the diamond fell out thank god I had purchased the protection plan 4 weeks later we get it back fixed and 2 weeks later can you believe it falls a out again now I want my money back but they refuse and offer to replace the ring or can exchange for something else (not wanting either) we decided to do exchange well looking yet another customer comes in same issue just purchased a piece and it too is falling apart do yourself a favor walk across the walkway to people's!!!! let's hope the replacement piece hold up but I'll be honest my hopes are not very high after hearing so many horror stories niw from others seems to be a real trend
