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December 2023 by Carmen
There is no doubt this location has been plagued by issues. HOWEVER there is a stylist that is hanging in. RALSTON is very personable, takes his time and consistently delivers a great cut and experience. Hopefully the owner reads this and does what needs to be done to keep this stylist! I highly recommend Ralston at the Mud Street location.
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October 2023 by Ryan RPM
Great cut for our daughter!
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September 2023 by Sharon Miller
This place used to be good but since all the good hairdressers left it is brutal! 3 times over the last few months I had scheduled appointments and when I went in I was told the person wasn’t there! Today tops it I walked in and 20 minutes before my appointment I called and spoke to the lady that suppose to cut my hair to confirm my appointment and she said see you then and when I went in I was told she not hear she quit and walked out! I was like are you kidding me and not only I walked out the owner said are you leaving? I am like yup this is ridiculous and walked away! This place is a joke never again will I go there!
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September 2023 by Nikki Bakker
I used to come here all the time but not anymore. The ladies here now have very poor customer service, and just all around rude and spazzy employees. I'll drive 10 more mins to go to the location on Centennial.If your staff are quitting, AND you are getting many bad reviews, maybe you need to re-evaluate your business skills instead of just blowing people off.
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September 2023 by Adam Dolson
Thank you Carla! Great experience, would highly recommend this location.
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July 2023 by diana inthebin
Unfortunately, my mother was not happy. This was supposed to be her birthday cut and set and to be honest it was a mess. Angela is a nice person, but needs to focus more on what the client wants and stop chatting. The cut is not even and my mother had to fix the set. Over an hour in the Shop. She will never return. Sad, because she liked Carla.
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July 2023 by Nupur Saksena
I always had nice experience in Firstchoice Haircutters at mud street location. But from last two times I’ve had the worst experience with this salon.Please don’t let Smita (the hairstylist) cut your or your kids hairs, she just doesn’t know how to cut the hairs at all. Both the times she had badly cut my kids hairs which cannot be repaired until it grows a little bit. I’m highly unsatisfied with her serviceService: Hairstyling
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July 2023 by Margie Mcintyre
Efficient and did a good hair trim. A little more than I expected but all in all I was taken in within 45 minutes and satisfied.
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December 2022 by Cindy Wilson
Thought I would get the cut I wanted but NO!!! It was all about what the stylist wanted. I told her over and over again but to no response. She cut my hair DRY and told me it was best that way. Then she piled all kinds of products in my hair (which I never use any normally) and continued without wetting my hair!! I will not be going back there and will not recommend to anyone I know!!
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December 2022 by Izabella Kelly
Hair cut! Not at all what I wanted. She did her own thing! She cut the right side short and left side of hair long ! I spent over 30.00 for this horrible cut! I had to take scissors to it after rewashing and blow drying! OMG! Brutal work! I’m so angry! My stylist was a redhead! She is there now today!
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November 2022 by JOEL MANOJ CHRISTOPHER
Liz is the best who does my hair style. They all are very professional and maintain the time commitment. The best thing is to reserve the spot online and arrive on time.
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November 2022 by by xz
Susana - the Hair stylist is very good. She takes care and the Hair styling is perfect, when I go there. Thanks to Susana.Service: Hairstyling
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November 2022 by Cinzia Antonelli
I was in the other day and Emily served me! I walked in and wasn't even greeted in a friendly manner! Asked if I had an appt when there was absolutely no one in the store. I got very poor service and she was not even familiar discounts. This store has lost all there best stylist that were there for years due to poor upper management! I highly encourage you to find another store or reach out to the original stylists if you can! If this is the so called service being provided I anticipate this store will go out of business in the near future!Service: Waxing
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November 2022 by Ashish Nagar
Biggest regret that I came across this hair stylist today morning. I could not get her name but she wears spectacles. She was so unprofessional, rude and and had zero courtesy to a customer. She got mad as I asked her to give me a comb as I wanted to style my wet hair before she started the hair cut since she did my hair wash. Beware from this lady she will ask you to leave the salon without even completing your hair cut, if she does not like you (she did this to me) and you will have to bear with her unprofessional attitude and bad service if you chose to stay there. She asked me to stand in one corner of the salon whereas she could have asked me to take a seat while she was cleaning the floor. I am not a very demanding person and I rarely leave a bad review for anyone. But getting a hair cut service from this lady is the last thing I would ever want. She did a half hair cut which was very very bad and I had to go to another hair salon to get a complete hair cut and fix the bad hair cut which she did deliberately and I got late from my office for 2hours.
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November 2022 by Liz Hillis
I was an employee of this business for 20 years It got franchised and now only 1 original staff left. We have all quit in the last 5 months because of the owners and their lack of appreciation of their staff.I would NOT recommend this salon/company to anyone to be a client or an employee. Your next haircut won't be done by anyone with any talent. Emily cut a clients hair and I was called and told about how horrible the cut was. No more professional haircuts now. You have been warned. ⚠️⚠️⚠️ APPRECIATE THE RESPONSE BUT IM STILL GETTING CALLS ABOUT BAD SERVICE AND CUTS DESPITE THE NEW HIRE SHARON. GOOD LUCK THOUGH, YOU SHOULD PROBABLY HIRE AN ACTUAL UPPER MANAGEMENT TEAM THAT HAS A CLUE THOUGH.
