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February 2024 by Jason Capon
Went into the Hamilton Eastgate store with a couple questions and Sean was an amazing help. He was very knowledgeable and set me up with a much better plan. I’ve been with Freedom for a few years and appreciate the great service and support!
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February 2024 by Emir Ayala
I would like to share this text with everybody and I hope the managers of the store can see it too, the worker called Marko is a racist. I went to the store to fix my chip problem and he went so rude and disrespectful even with my wife. Please take care with that kind of people.
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December 2023 by Nicky Visser
I recently switched over to Freedom Mobile, and Sean provided the best service I’ve had in a long while. He was patient, respectful and knowledgeable and worked with us to get the correct products with very little fuss. His process was smooth and we felt like we could fully trust him with the move. I would highly recommend Sean to anyone who listens ??
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December 2023 by Patricia Santos
Where do I start the customer service is incredible. Thank you so much Tristan and Peter you guys are amazing ? I was just there on Thursday to upgrade my phone and Tristan was so patient, kind and helpful with me I really appreciate it. I love my new phone if you need to go to a Freedom Mobile location this is the one. I dealt with Tristan and Peter but I'm sure all the staff are great ! Thanks again guys I'll definitely be coming back if I need anything!
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December 2023 by Kennedy
100% recommend this location!After having such a garbage experience at my previous service provider (Virgin) it was so nice to walk into freedom and have such a great experience!Tristan was incredibly helpful and kind when setting us up with new phone plans and made the switch super easyIn the short time we were there you could tell the whole staff was super helpful, patient and speedy ... not to mention it was black Friday!(Quick shout out to Sean and his Haunter)Thanks so much guys!
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December 2023 by kathrina VIDAL
Staff are very nice and helpful!
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November 2023 by Aesha patel
Love the customer experience when I’m here,always recommend Brandon and Sean as the go to guys for the best phone plansI have been to multiple freedom stores around the areaI found these guys are the bestThank you so much Brandon and Sean for all the help
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November 2023 by Green Placid
Very knowledgeable and amazing staff, Brandon was amazing had to be promoted.Really helpful sales repThank you so much Brandon and SeanIts because of people like you freedom has customers.??
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October 2023 by Ronald Jennings
I can speak jast for freedom in east gateswar that ? store is #1 oll the work ers. Are grate oll .but 1.Oll the rest are the beast .go to jacks enswar
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October 2023 by Bill Murphy
Very satisfied with service, knowledge, patience and friendliness. Thanks to Sean I walked in not knowing what to do, to leaving a satisfied customer
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October 2023 by N Whipp
I recently received excellent service at this location. My actual phone (not the phone service) was having issues. Sean was patient, knowledgeable and went out of his way to help resolve the issue. Tbh all the staff there (Tristan, etc) were very helpful.
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September 2023 by John Martins
Freedom mobile is great, I've been with them for years. This store is a problem. Unless they can make money from you, like a new activation, they tell you to phone in and will not help you. I recommend freedommobile. But phone in to activate, for questions or help. Only go to this store if told to by customer service. To save money, freedom can have one person working there and phones that go directly to customer service
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September 2023 by Matthew Jarzynowski
Helpful service, helped me switch a number from ChatR to Freedom in under 30 minutes
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August 2023 by shannah
Staff are very ignorant and operate in crooked ways to avoid upholding their warranties and agreements.
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August 2023 by Ali Idrees
Loved the service from Sean and Peter.
