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January 2024 by Dylan Laing
I unfortunately have to leave a bad review because when I tried to privately handle this issue, my emails were ignored. I purchased a sectional couch here back in November and was not informed the couch was actually two separate pieces of furniture put together. Sitting on it the one time and not seeing this until it was brought into my home was quite upsetting. We still paid a good chunk of change at this location and was quite disappointed this wasn't disclosed to us until too late. The couch is different fabric, different cushion density and overall looks and feels different. When I reached out to express my disappointment and ask for some money off, I was met with no apologies or understanding, just told too bad. I am incredibly disappointed since I had nothing but positive things to say about this place but the way they handled this after their pockets were full was incredibly disheartening. They stopped replying to my emails, so unfortunately I have to warn off others. If you plan to buy here make sure your furniture is what you expect it to be, because they will be of no help once they take your money. Would not recommend this store.
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November 2023 by S Lohmann
Very friendly staff, large inventory, open for negotiation.
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October 2023 by Michelle McLaughlin
Super friendly, Great Customer service, a LOT of beautiful furniture, great prices!We traveled from Niagara falls and found our beautiful Sectional, I will definitely be going back.I will be telling everyone to go check this place out I'm sure you will find your furniture there!!
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October 2023 by Dr. Jordana Garraway
Amazing experience! Travelled 2 hours to visit and was well worth the drive. Huge warehouse with 3 floors of stock. Also amazing customer service with Brayden, he gave us a good deal and was very transparent with prices. Would 100% come back.
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October 2023 by kyle mackie
Braiden and his grandfather are amazing they’ve helped me out a ton would definitely recommend them to anyone who needs a nice furniture set for a really good price!
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August 2023 by Luisa Cintra
Went in today and received the best Customer Service experience ever! They owner made us feel we were family ! not only walked out with an amazing deal also with some candies for my daughter, will definitely recommend this place
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August 2023 by Angela Mann
Very friendly staff, reasonable prices and good quality,would recommend anyone to shop there.
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July 2023 by Yuriy T
This is a small family owned company, and everyone who works there is incredibly nice. The service is great, work with you closely to accommodate delivery, they do setup of many types of furniture for you. This is an outlet store, so they can't get all the customizations/features that you expect from a big box store, but they have a huge warehouse in Hamilton, and the selection is great.
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June 2023 by Nicole Heald
Absolutely amazing, they aren't very pushy at all, and will give you amazing deals! We were just there and bought a couch within 15 minutes, the couch was already down to 2998 from 3500 and the gentlemen took it down to 1900. Definitely recommend this place to everyone!!
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June 2023 by Yuriy Toporovskyy
Great products, large selection, and the price is right. The staff are very friendly and don't try any salesperson tactics with you. I keep coming back!
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June 2023 by S M
Great customer service, great prices.
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May 2023 by Denise H.
I am not sure about the other reviews on here, as they don't fit my experience at all! Thank you Braeden for your help in my purchase of a mattress. This was for my elderly Father, and he accomodated our needs very well. My Dad is very happy with his new mattress and I am happy with his excellent customer service given. I appreciated his kindness given not only in explaining the differences in mattress types, but also for him putting the mattress in my car for me as well! Our cares were heard, and taken seriously, and I could not be more pleased. I highly recommend you shop here, and trust that your experience will go well too! Thank you again Braeden! Much appreciate this easy and good experience!
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May 2023 by M LeWho
Picked up a nice love seat for half the cost of a big box store. Friendly service.
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March 2023 by Meghan Forde
Bought a love seat today. We dealt with Braiden. He was very helpful, friendly and we had a terrific shopping experience. He made it easy. We are very happy with our purchase and highly recommend this place.
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February 2023 by Krista Smythe
Great selection. 3 floors of furniture for all price ranges. Brayden was a pleasant to deal with and not at ail pushy. Highly recommend this store for their great service and prices.