-
February 2024 by Carmen Marocs
Unfortunately Rude managerAnd You should stop chewing gum ??
-
February 2024 by Canadian Man
Rude employee
-
February 2024 by Mulham Hallak
Very bad employees
-
February 2024 by Rana Domat
I had appointment with Akpo Olga at RBC bang , she’s the best, she helped me a lot of everything and she advised me about my credit, she can answer all the questions without having any issues, I’ll always coming back to you ?
-
February 2024 by My Google
Poor customer service, do not provide instruction as required, but use their own wording on docs. never answer phone calls, Long lines, open concept, no privacy.
-
February 2024 by Henrietta Veldman
Customers wait too long in line. I usually use the ATM, but sometimes I have to wait for a teller. Thankfully, it’s not too often, because I wait way too long.
-
February 2024 by Daren Harb
I have my service with the amazing Advisor Raman she is really helpful, patiently understanding everything I was suffering from and amazing with the costumer service . And the Amazing point that she speaks Arabic and that was really helpful
-
February 2024 by Karl Mark
High turn over rate of employees. New faces every couple of months. Customer service quality is quite low if you only have 1 product with this Bank. They prefer clients w/ multi products.
-
February 2024 by Sandeep Chaggar
Most rude manager here . Visited 10 jan 2024 and being told to close all my accounts on same date without even asking whats the issue . Been with for more then 10 years and this is how they repay your loyality
-
January 2024 by Green Placid
Worst customer service reps I have ever seen in a bank , nobody likes to assist there clients rather they are interested in taking breaksAll these guys are new hires and super slow, and call the manager for every transaction they deal with. This is ridiculous wasting there customer time
-
January 2024 by mirza amer baig
Always long waiting !!!! Needs more staff.
-
January 2024 by OLASUMBO OLANIYAN
I love RBC!!!
-
January 2024 by John Doe
Very slow lineups so long needs more tellers on Saturdays
-
December 2023 by Margaret Dent
As banks go, it's ok. Staff are friendly and try their best to help. However, there is always a line up here. ALWAYS. Please consider having chairs for people waiting to be served. For clients with back issues the standing can mean excruciating pain.
-
October 2023 by Tina Hamilton
Just returned from doing a business account deposit. Waited in line for 20 minutes to be told that the business wicket was closing for lunch. Had to wait 10 more minutes for another teller to help. No acknowledgement from anyone...just a lot of tellers burying their heads in the sand. WORST CUSTOMER SERVICE AT THIS BANK EVER.
