-
March 2024 by Lori Petrella
The staff were friendly and informative. I was in and out in less than 20 min.
-
February 2024 by denise robinson
They tightened my drain plug so tight I had to get the airgun out to get it off. The oil filter was also overtightened...
-
February 2024 by West Windows
I called to see if they could do a transmission flush on my car and said I’d be down in about 30 minutes, well when I got there about 25 minutes after getting off the phone with them and they told me they couldn’t do it because they guy I was talking to on the phone had left, and told me to come back on Tuesday
-
February 2024 by Brittney Bright
Got my oil changed here, check engine light came on turns out they didn’t properly put in the new oil filter my engine almost seized isn’t that lovely. Do not recommend coming here ever. They left plastic on the gasket filter which caused all my oil to leak out less than a litre was in my vehicle no wonder why my car was stalling. The drain bolt was so loose I used my hand to unscrew it. Literally avoid this place go anywhere else these mistakes could cost you an engine replacement. I went in today to get this rectified and I’m told by the supervisor/manager they will not do anything it’s not their problem because the leak was going on for so long. My car sat for months because I had a major surgery I just started to drive it 3 months ago as to when I noticed it was leaking maybe you should teach your employees to properly install stuff that you charge people for. I never stated it started leaking 3 months ago, I told you I only realized when my car started to stall and my check engine light came on and that’s when someone checked my car for me and we found out you left the plastic on the filter and didn’t screw the drain bolt tight, as I undid it with my fingers. Be professional your at fault correct it or go to small claims court simple as that.
-
February 2024 by Milan Puskar
Fast and professional service.Thank you ?
-
February 2024 by Lainie Derksen
Stopped in on a Saturday and had my oil changed here for the first time. Ricky and Eric were so polite and professional- I usually go to the dealership but they are always backed up and slow! These gentleman beat them on customer service and professionalism by far- I was very impressed and will be stopping back with my other car within the week I plan to be a longtime and repeat customer for years….. also in and out in minutes! So impressed!!!!
-
January 2024 by Sungsoo Kim
Open till 4pm. No one works at 3pm
-
October 2023 by C D
Worst customer service experience EVER! Don't go to this Pro Oil Change. It is run very unprofessionally and they treat customer concerns in a very disrespectful and ignorant manner. As a woman I will NEVER support a business that hires men that speak to women in such a disgusting way. They didn't even show me my dipstick so for all I know there's been no oil replaced in my engine...lol. The Pro Oil Change on Guelph Line in Burlington is far superior and very professional. The Stoney Creek location is a joke and they will never get another penny from me. Steer clear of this shady shop with very rude employees.
-
October 2023 by Shirley Price
Very friendly and fast service.
-
October 2023 by Khawaja Kamran Ashraf
Great people with great services
-
October 2023 by Natalie K
Alec was super friendly and went above and beyond during our oil change, offering helpful insight as well! Great customer service experience at this location with Alec in particular!Service: Oil change
-
September 2023 by Adam Fraser
Went there for first time in stone creek was awesome service friendly no pushy just give you recommendations
-
September 2023 by Sean Palmerston
Great experience for me. These guys went above and beyond the typical duties
-
September 2023 by Allison Lucas
There were no lineups and was able to get my oil changed quick and easy.
-
September 2023 by nicole s
Always professional & friendly service. Prices are fair & no upselling!!! My go to for oil changes.
