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March 2024 by Justine Baylis
Had a great experience today with an employee named Jay. He is very knowledgeable. Actually thought me stuff I never even knew and helped pick out the perfect mattress. Very friendly and kind. Highly recommended going here for your mattress.
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February 2024 by Sam Mirza
Kristina was super helpful she assisted me and my wife to find the perfect pillow that we desperately needed.
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February 2024 by Suzette Melo
Was awesome Jay was friendly and funny and made the experience fun
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February 2024 by Pamela Carson
I had a great experience searching for just the right mattress. I shared my wants and was shown several choices at different price points. Then expressed my concerns as I have an older home with a narrow staircase. And from there chose my perfect mattress. Thank you for your patience Kristina Ashman! By the way I LOVE my new pillow!
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February 2024 by Sharmila Chhabriya
Very friendly and helpful
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February 2024 by Berto Cee
Great service. Jay knows his stuff.
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February 2024 by Jan Male
Service is excellent. They have knowledge and are very helpful. Very pleasant experience.Edit: I received the Stearns & Foster Founders Collection Derby County Eurotop and what a difference. Love it
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February 2024 by Laurie McBride
Walked in today looking to replace my mattress of over 14 years and with the help of Jason T, I was successful
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February 2024 by Khaled Hawasli
Pillow was terrible, service was deceiving. I told the person selling that I had bad neck pain and he sort of pretended to know what my problem was and said that he was 98% sure that one of his overly expensive pillows would solve the problem.Asked me to sign a paper when I bought it and I asked him what was that for and he said “oh it just means that you took the pillow from the store” I signed and when I tried the pillow it caused severe pain in my neck the next days it felt like an overgrown sponge and was different than the one I tried at the shop. It was too high too bouncy and my neck pain stayed for a week because of it. Tried to return it the next day and ask for at least store credit as I may use it for a mattress instead but he refused and said that the paper I signed stated that I will not return it contrary to what he told me at the store. My bad for signing without reading but also hope no one else would have to deal with this.I use the pillow as a doorstop now!!!
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February 2024 by Alex
Wonderful mattress purchasing experience, nothing bad to say about it.I’m not exaggerating when I say I have not had such good sleep in years!
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February 2024 by Sally M.
Update Jan 2024: It's only been 2 years and we are already having to replace the mattress. The foam has broken down and is now sagging on either side where we sleep with a hump in the middle. Considering it was supposedly a $3200 mattress on sale for $1299, we are shocked at the poor quality. Original review: We've been looking for a good king mattress and box spring for several weeks now, always leaving the stores feeling unimpressed and thinking we will just have to pick something and be done with it. I couldn't decide because nothing had the right balance between quality and price. Today we walked in to The Brick Mattress Store and was immediately met by Kristina. I had a gut feeling at that moment that we would not leave the store without a mattress set and I was right. Kristina was extremely knowledgeable and couldn't be more helpful. It really pays to go somewhere where the staff specialize in their products and aren't just there to write up the sales invoice. She made purchasing a mattress so easy and the deal we left with was nothing short of spectacular. I am just so thankful we waited and didn't settle for one of the mediocre deals we were offered at other mattress stores. This will always be the first place we go to in the future. Finally a new bed set!!
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February 2024 by Grant Healy
Staff was friendly and helpful as well as knowledgeable about the prouduct and made the purchase easy
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January 2024 by Trevor Allen
Great buying experience.
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January 2024 by Kathryn T
We had a great experience. Jay was helpful and informative and gave us lots of time and space to make a decision about our purchase. Looking forward to our new mattress!
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January 2024 by Kevin Chong
Just bought a new King size mattress. Jay was extremely knowledgeable and friendly. I appreciate him being straight forward and providing me with all the information I needed to make a decision. Cross shopped here and 2 other mattress stores in the same day. Came back to this location as it was a pleasure to work with Jay. Looking forward to taking delivery of my new bed
