Car Wash in Stratford, ON

“I had an experience with the halo car wash that was not enjoyable this past Sunday night however after writing into their customer service department to ask for an explanation Steve the manager who I believes oversees several of the car washes personally called me and we had a productive discussion for us both and I'm satisfied that halo will learn from this situation . Thank you Steve for understanding my concern and for recognizing maybe things could have been handled differently and for compensating me .I'm giving 4 stars only because of the incident however I'm more than satisfied with halos response . I will be staying on as a customer because in my experience their management staff has done a great job .”

“Don’t use your cards or contactless payment. Use coins only. Because sometimes the water gets there and cancels the flow I guess. It will correct the amount that charged you after a few days.”

“I have been taking vehicles to Krown for undercoating for over 12 years now. Last two years I have switched to the Stratford location. This year I took my brand new F250 in. When got back home I crawled underneath with a light to inspect, and coverage was very good. Could see oil up under the box sides above rear fenders and other hard to get at places etc. Parked on gravel when I got home as there was some dripping for day or so. But in my opinion that’s a good thing, as it means they put a good amount of product on. Undercoating will wick into those discrete place that need it most, protecting them from corrosion. Afterall that why we pay to have it undercoated. Very satisfied and will continue to take both of my vehicles to this location.

Side note, I have switched here from the Woodstock location. Woodstock had new ownership about 5 years ago and their workmanship is poor at best, with many dry spots visible by just looking under the fender when it came out of the shop. If they don’t get the easy spots, it begs the question, how much time is spent getting under box sides and do they take plugs out of doors frames etc. This went on repeatedly for numerous years even after bringing it to their attention. They just run them through quickly and hope the customer doesn’t check.
If in this area Stratford is much better location to have undercoating done!!!”

“Great for a quick wash, don't expect show car quality wash as it is an automated wash but it's pretty close. Didn't get the scuff marks off near my trunk but I can do that with car soap and shammy cloth. (Only got the deluxe in case if everything didn't come off)”