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August 2023 by Calder McKenna
Hit or miss!Went here for the first time a few months ago, got a great cut, exactly what I asked for and the gal was very nice.Returned a couple days ago for the same cut, got a different lady who was very nice but ended up giving me some bizarre trim that was not at all what I requested. It looked *terrible*Rather than go back and risk them "fixing" it, I just buzzed my head in the washroom...had to ditch that mess asap. It was the better of the two haircuts I got that day...free too.It's pretty convenient to be able to pop in somewhere and get a trim on the spot, but this place is a gamble. Roll the dice if you dare
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July 2023 by Hannah Uyl
The staff were quick and there was no appointment needed. Perfect for a busy mom.
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June 2023 by Desiree “Steph” Steph
First time at first choice and it will be my last!! Took my 3 year old who has some pretty bad matting in her hair. The stylist that took her was soo rude to me and my daughter and obviously didn’t want to help. She told me there was nothing they could do and she said only solution was a “short boy cut.” I refused to allow this and stormed out as the staff was just awful. Took her to salon 5010 and they were so caring and took all the knots out no problem. I will never return to this awful salon!Service: Hairstyling
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June 2023 by Little Bunny
Got such a good haircut. Come back each time is fine. Girl who runs it is great. They have their Red seals here for sure ???
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April 2023 by Katie Mcnaughton
I have shown up to the business twice now and both times they are closed or about to close. Temporary hours are not updated on google. When I mentioned I had come here Sunday as google stated they were open the response was “ya 12pm-12am who is open at that time.” I didn’t look at the exact hours all I saw was 12pm and open and got in my vehicle to make the drive here from St Mary’s. I have anxiety as it is with going to a salon I have hyped myself up both times to come in and both times have been unable to get a simple trim as my hair is causing me anxiety. I think I will take myself to London next time as I do already come from out of Stratford.Service: Hairstyling
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January 2023 by Ry An
Told them I wanted to just clean up the sides and back and basically fade it from a 2 at the bottom to a 4 at the top (of the sides which I figured was self explanatory because what i had first said), went home with a buzz cut not as a solution to a prior mistake they just upfront gave me a buzzcut.
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December 2022 by Christian C. Sandru
After 6 months of letting my hair growing di had a nice service provided by this wonderful lady.
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November 2022 by Elyssa Rose
so extremely rude to me when I came in to apply for a receptionist job I saw online, laughed at me when I said I wasn’t in hair school and that I just was looking to apple for the receptionist job. Showed the lady the Ad online that specifically said (Stratford, Ontario. Full-Time Receptionist) I wouldn’t have wanted to work here anyway when the workers were so rude.
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October 2022 by colleen creary
It was more the experience of walking in at 5:10 pm tonight. The open sign was on the door was unlocked there were people in there I guess staff. I don't know and as soon as I walked in the girl who is working there I don't know if she is the manager or what her direction is but she gleefully seemed to say " we're actually closed"I found her mannerism odd in that, logically if you are closed , Shouldn't the open sign be off and shouldn't the door be shut,? 5:10 is a strange time to close, especially when it said 9 pm on the site and on the door.The lady didn't even apologize that oh sorry we're closed oh yeah I understand the light is on and outside it says open... nothing like that, no customer retention concern, no friendliness whatsoever. It was just so unhelpful and derisive it's not a good way to run a business . That place is gonna go down the hill pretty fast they really need to hire somebody in charge as a manager that will actually treat people properly.FIRST choice is my last choice, for customer service. You do not know how to run a business that involves the public ! Shameful.I have to say it's pretty bad to receive a review when you haven't even had the service yet.
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August 2022 by miky mike
Always busy, they don't take appointments, waiting times are usually hours. Nor as.many staff comparing tondemands.
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June 2022 by Deepak Sharma
Went to this place first time today , Stylist Marie was there I asked for my Son's hair cut and told I would like to get Comb Over haircut she said what the heck is Comb over I shared the pic ,she started cutting the hair pretty badly I asked her to watch what she was doing but she literally gave Damm to my concerns and the end result is see pics , she messed it all and when asked she should fix with making all equal and just shave my Son's head atleast he won't look like a clown she said she is done she couldn't do anything else . This is the worst ever experience I ever had in any place .No manager present and the stylist was so rude . Took her 20 bucks and when I asked where should I complain she said she gives a damn to wherever I wanna complaint.
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June 2022 by Casandra Bakker
I have always had a bad experience with the Stratford location specifically. I have been there twice now and specifically tonight they were extremely rude. Each employee acts like they have something better to do then cut your hair. I brought my son in who has asthma and therefore a chronic cough. They refused to cut his hair because they heard him cough. However they didn’t tell me that until I sat there for 25 minutes with my two kids waiting. The last time I brought him they asked me why I was cutting his hair because he was only 2 and doesn’t need it. I have yet to meet someone in there who seems like they enjoy their job. Never again will I return.
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June 2022 by Jamie Cook
Ok so I told the girl I was tired of my thick heavy hair and that I wanted it cut off! Well she gave me a wonderful asymmetrical pixie / bob type style and she did such an amazing job! She even got my curls to come back !! Love it have had a million complainantsService: Hairstyling
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June 2022 by Kevin Russell
I was told to come back in 45 minutes after giving my name. I came back in 40 minutes and waited for another 15 and still didn't get served. There was three stylus on when I originally came in but only one on when I came back. It's no wonder you're so far behind if you don't know how to properly schedule stuff!
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February 2022 by Luiz Eduardo Bezerra Rodrigues
Didn't have a good cut for the price. It is my second choice now.
