Staples is recognized as the world's largest office products company, offering a wide range of office solutions, including supplies, technology, furniture, and Copy & Print services. Customers often highlight the helpfulness and friendliness of the staff, with positive experiences reported from various interactions. For example, staff members like Michael and Miles have been praised for their assistance with tasks like FedEx returns and product selection. However, some customers have noted issues with service speed, particularly when retrieving items, which can lead to delays. Additionally, there are suggestions for better signage at the FedEx counter to improve customer navigation. Despite these concerns, many visitors appreciate the efficient service and the willingness of employees to help, making their shopping experience enjoyable. Staples provides a first-class selection of top brands, making it a go-to destination for office needs. Customers can find everything from paper and ink to the latest technology and cleaning supplies. Planning a visit to Staples on Ontario Street can help ensure a productive shopping experience.
Went to drop off Amazon packages for return, staff were available, very helpful, and had great energy.
June 2025
Michael was very helpful at the cash desk for my fedex return package. He was enthusiastic & did a great job. My only complaint is that there should be better signage at the fedex counter for where customers need to go for return packages. I waited for a while only to be redirected to counter number 2.
May 2025
I was looking for a new stapler and Miles pointed me in the right direction and helped me pick out the perfect one that my family will enjoy for years. Thanks Miles.
