Staples is recognized as the world's largest office products company, offering a wide range of office solutions, including supplies, technology, furniture, and Copy & Print services. Customers often highlight the helpfulness and friendliness of the staff, with positive experiences reported from various interactions. For example, staff members like Michael and Miles have been praised for their assistance with tasks like FedEx returns and product selection. However, some customers have noted issues with service speed, particularly when retrieving items, which can lead to delays. Additionally, there are suggestions for better signage at the FedEx counter to improve customer navigation. Despite these concerns, many visitors appreciate the efficient service and the willingness of employees to help, making their shopping experience enjoyable. Staples provides a first-class selection of top brands, making it a go-to destination for office needs. Customers can find everything from paper and ink to the latest technology and cleaning supplies. Planning a visit to Staples on Ontario Street can help ensure a productive shopping experience.
I cannot say more positively how refreshing Nadia at the copy centre/Amazon returns was!!
She was patient, kind and informative. Customer service as it should be, what a remarkable young person. Thank-you Nadia, very much.
June 2026
Sherri was an incredible help at the Solution Shop! I had some unique printing items to get done for work. I appreciated how patient and accommodating she was. I would say she went above and beyond to help. Thanks Sherri!
May 2026
Went here to get some pictures printed, and entire transaction was seamless, uploaded online the night before, picked them up the next. Staff was quick and friendly when I stopped to pick them up, and the photos themselves were amazing.