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March 2024 by Shane Wiebe
Just had an EXCEPTIONAL customer service experience with Josh and Hunter. Seriously refreshing.
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February 2024 by Genevieve
I have never been treated so horrible from someone before. They messed up our order we asked them to fix it and the woman in the drive through was so disrespectful with her tone and rolled her eyes. They still didn't fix our coffee and decided to argue. I can't even believe someone talking to another person that way. I'm really just shocked that when you ask for your full order or what you actually paid for people think it's okay to talk to you that way!
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February 2024 by Desiray McLeod (Dezzy)
I just love
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January 2024 by Adam Peters
Great experiences here, the food and drink is always as you’d expect from Tim Hortons. Their main struggle is their location from a drive through perspective, there just isn’t enough space back there! I dropped a star because I really dislike Halloween, and their display is always very large and (in my opinion) over the top!Parking: Great space to park out front.Kid-friendliness: Always have great options for the kids
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January 2024 by Jennifer
Made mobile order the manager said they didn’t get it so showed the receipt and still the manager says it’s not in their system. And refused to give me my order so basically the Stratford Ontario Huron street store just stole my money!!! They are thieves will never recommend or go there again I will always tell ppl they are thieves as I’m now without my money or order!!!
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December 2023 by Trish Hindman
Had a nice lunch with a friend prompt friendly
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December 2023 by Gloria Priestap
I don't think that mobile app pick up really works. Orders piling up . The flow is terrible with coffee and food orders.
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December 2023 by Angel Winterson
Had a bit of a bad experience, but Sam the manager made it right. She was friendly, helpful, and quick to fix the situation and we really appreciated that.
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December 2023 by sanjo sebastian
What ever item ask it’s out of stock at the time of 9
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November 2023 by Abbas Bengali
A nice Tim’s. The usual.
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November 2023 by Bryce Carey
Me and my coworkers are as regular as regulars can be. Very nice staff, we love them but unfortunately the food is terrible. Just today my coworkers hot chocolate ended up being just water, and my throat still burns from having to "eject" my lunch that had something off in it. I'd love to see our faith in this place turn around but we only really feel comfortable buying from here if it's only coffee. :(
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November 2023 by Harold Timson
Manager on Duty keeps putting a learner on the cash register during the busiest of times. It's like the manager is trying to get the new hires to quit. Very hard on the employees of a darker skin tone. Just saying.
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November 2023 by Roshna Chacko
Most racist people ever.If you are white u get all the greetings and smile. If u turned out to be a brown even if we greet or smile nothing is given back. I am taking about worst Customer service.It doesn't matter if ur color is white , you guys are not growing up. Your minds are so shallow. I pitty all the white scumbags...
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November 2023 by Tristan St Louis
The washroom floors were very dirty, the employee mumbled and looked miserable, and our fondant donut was dropped into the bag sideways, causing it to stick to the bag, plus no napkins in the bag. Very disappointing visit.
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November 2023 by Dr Maya K
Can’t believe you guys can’t tell a customer walking in with a dog into your facility to leave pets out!!This is a food facility!!!And no it wasn’t a special guide dog, just a lady you thought she owned the world and staff that didn’t care !!When I told the lady on the side, her face looked at me like “ya what you want me to do?”Get with it people $!
