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“All banks are the same but not all bank staff are the same, the team at Strathroy CIBC are always friendly and helpful, and are great at showing me that, even though I am certainly not their biggest or most important client overall, I am at the moment I’m in front of them.
Recently renewed my mortgage with CIBC, if it wasn’t for Melissa, I would’ve done it elsewhere.
I had another mortgage advisor from a branch I used to bank at reach out to me, he was arrogant, did not listen and constantly interrupted me, ignoring my concerns and trying to hard sell me into what he wanted me to do.
I am very deliberate and when making most decisions give myself a list of pros and cons. Melissa was patient and wise enough to let me speak and I answered my own objections. The other advisor cut me off when I would answer his questions and basically tell me I was wrong.
We went in to complete the docs and met with Juan, the branch manager. Very nice guy, great conversationalist and easy going. I know that they are both going to be moving on to larger roles witg CIBC in the future.”
“Great BMO. I had some card issues and they were very helpful, on two separate visits. They knew the problem, and fixed it like pro’s. I like the new updated ATM. This is a great branch.”
“Judy should get a raise she’s super nice and the only one who gets things done right over there who ever is the manager or boss plz give her a raise she highly deserves it”
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“Lisa is a WONDERFUL mortgage specialist. she has walked me through every part of the process, been very quick & made sure every question i had was answered! i felt like i was in great hands & the ordeal was painless!
Nancy is also an amazing financial advisor && always a phone call/email away to answer any questions or guide me through something.
if you have either of these ladies you’ll be set!”