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February 2024 by Azzam Aziz
Filled fuel inside, quick and easy.They have cheese curds, maple syrup, and propane.
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October 2023 by marceline230112
To the employee who recommended the teriyaki pepper sticks to my sister and I on Sunday October 15th around 1:30-ish, thank you they were gas! 10/10 would eat again! Only complaint is the packaging was childproof and we had to stare at the delicious sticks of meat for our whole car ride <3
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August 2023 by Adam Wheal
In my 42 years on this planet I've never experienced worse customer service. They want you to pay 150 bucks just to pick up their empty tank if you decide to switch companies. Not only that they expect you to store it on your front lawn for 3 months until it's convenient for them to come and get. Then they want 150 dollars for it. Not sure what kind of business treats their customers like this but judging by the rest of the reviews on here it seems about par for the course for these guys. If I could give them minus five stars I would.
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June 2023 by Donna Westman
service and prices are great
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June 2023 by Meg S.
Con artists stay away, spend your money somewhere else. No idea on how to run a company.
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April 2023 by Dave Dresser
This place is absolutely amazing!Perfect customer service everytime I go and the propane prices are probably the best around! Cheers!!
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February 2023 by Courtney Pazitka-Perry
After already having one unsuccessful trip to refill 40L propane tanks, we called to see if they were able to fill the tanks. My husband was on the phone with a worker who he had to instruct on how to ask their coworker if they could fill propane tanks. At first the answer was yes, then the coworker said no. Customer service is not their forte. Great beef Jerky and cheese curds though!
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October 2022 by JOHN C.OLSEN
Supposed to be open at 9am, sitting here still at 9:30 AM, the phone number provided says office is closed, was hoping to get a propane tank filled to barbecue at lunch, back into Strathroy to see what else is available. They lost at least 4 customers that I could see so far today.
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October 2022 by B Johnston
Terrible experience as I had a recently rented and FULL large tank removed. Charged $150 + tax removal fee. Called to discuss multiple times and never got a call back. Do not recommend them as you will be hit with unexpected charges and no one will pick up the phone.
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August 2022 by Roy Strath
Card lock fuel pumps a bit tight for tractor trailer
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May 2022 by Kevin Hickey
Friendly service. Great little station
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February 2022 by Nancy West
Worst customer service and company to deal with, ever! Constantly had to call them due to issues.Forced to sign paperwork after their mistakes with our account or run out of fuel in the winter!Finally gave up and went with another company after all their ridiculous inconsistencies with prices and other billing issues of overcharging!!To add insult to injury even though I had never been provide the whole contact they fraudulently charged my credit card after I had canceled my services for nearly $300 to pick up their tanks which sat on my property for weeks waiting for them to be removed!!The worst part is if I hadn’t paid my bills they would have removed the tanks for free per the information on the first page.But because I paid on time but canceled due to poor services they just added a charge!There is no mention of what the fee to remove tanks is? And I wasn’t even provided the back page to know there was a charge! Scammers!!!How do you have an arbitrary charge and not advise the customer in advance what that charge is?This is crooked business practices!! Use anyone but this company for your propane or other fuel needs!!
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November 2021 by Jena Wilton
If I could give them a zero I would. My boyfriend has been trying to get a hold of them to replace his air conditioner. He has been without air conditioning for a month now and we have two little ones. He still has a warranty on it. They are saying they don't do the work no more.. shame on people these days just a shame.. where is the love.
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November 2021 by Barb
Do not consider McRobert Fuels for propane supply. No delivery schedule, you have to monitor your propane level yourself and then call often more than once when getting low. Poorly trained drivers, overfilling tank causing dangerous overpressure condition. Rude customer service. Prices are not competitive with other suppliers. Check out comments on Better Business Bureau website.
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November 2021 by Lola Charming
Horrible customer services, and keeping of records. Need an Air Conditioner fixed that they installed, and they refuse to help fix it, still has warranty and they do nothing. Bad business.
