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November 2024 by Bella Russo
The management and Mitch are not polite and need to be restrained
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November 2024 by Giana Lutfi
To manage
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October 2024 by Bob Abbott
Secure convenient facility. Friendly staff
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September 2024 by Joseph Shalash
The manager Mitch Parrott is very rude and unprofessional, he needs to be trained to de-escalation any situation especially with the clients not calling them RUDE, because I stand on my right to have the truck rental for a day means (24 hours not 8 hours) as he tried to address it as it's his branch and he can put new rules as he wants claiming his concerns to supply other families moving trucks, and when I refused his offers and disputed his illegal condition of 8 hours and I have to pay 200$ extra charge fees for late return after 8 hours and another 29.99 for second rental day fees (8 hours) that means he wanted to scams me and he didn't like it when I went outside his store and booked it online from 3pm to 7am he called my action as a RUDE infront of his college and my friend,he gave me very hard time 15 minutes wasting my time to give me the key with attitude,
My contract number:96479479
Please check up all cameras
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September 2024 by Ci
Amazing place! I stored some things over a year here and had no issues. Also, staff always friendly. If I need storage again, i will definitely go back here.
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August 2024 by Anita Turner
Agent I dealt with very efficient, pleasant and knowledgeable.
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July 2024 by Matthew V
Great staff, great experience. Quick in and out and super cheap for a trailer!
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June 2024 by Aleyna Yilmaz
Mitch is an excellent manager who always puts a smile on his customers faces!
I have never once had a bad experience here. The equipment is always well taken care of, the units clean and the staff cheerful and knowledgeable!
Thank you Mitch and the team of Oldcastle!
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April 2024 by Rebekah Roach
I didn't think that the U-Haul where I have storage is in Old Castle since it's located on Tecumseh Rd E., near Lauzon Rd. and across the street from Canadian Tire.
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March 2024 by Suresh Penugonda
This branch is very clean and superb support shop and Matthew help me to decide which vehicle i have take take as per my need.I suggest to go here if you need Uhaul truck
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October 2023 by Jerome Stiers
Best place for storage for your money, climate control
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September 2023 by Birgit Taylor
The only issue I had was my card wasn't working right and I kept calling for help which took a bit so there was a few people behind me waiting to get out
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June 2023 by Nicole Dunmore
Staff was very friendly and got the car haul trailer connected quickly so we could be on our way. Seamless from reservation online, to pickup, and drop off.
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June 2023 by Cintia T.
Customer service was amazing and very helpful.
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February 2023 by Peggy Barlow
I am renting a storage unit. Staff are friendly and helpful.
