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March 2024 by Chef Hiawatha
Front desk staff very rude upon check in. Wouldn't accommodate a late check out with my baby on a Sunday either. Definitely wont be
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March 2024 by A T
Stayed when the roads were closed and couldn't make our way home. Front desk was quick and professional, rooms were excellent; clean and quiet. Pool was warm and hot tub was amazing. I didn't go to breakfast but you could smell it in the lobby (mmm!). Would definitely recommend this hotel for anyone as it would fit any of your needs.
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March 2024 by Jen O'Neill
Great hotel. Clean, staff friendly and helpful.
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March 2024 by susan daoust
Clean and comfortable. Had a really good night's sleep. The hallway was quiet after 9. Will go back again if there's another occasion .
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March 2024 by Monique Labonté
The room was clean and no visible debris. We had trouble with our TV, but the front desk was very kind and fixed it promptly.Breakfast services (buffet style) was well done with loads of options and plenty of sitting.Disappointed we weren't able to enjoy the pool / hot tube area. It's quite small and there were plenty of kids running all over the place (lobby, hallways and elevators). We did warn the front staff twice before we had to take action in our own hands.Otherwise, kinda expensive but clean.
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March 2024 by David Freeman
I stayed Here for 10 days on a work trip, clean rooms, great breakfast in the morning. " attended daily ". Hotel staff are great. Friendly and helpful. Pool was under Maintenance when I was there so I never got to enjoy it. The gym was only cardio machines so if you want to get in a good lift there's a good gym 5 mins away with good daily rates. The location of the hotel was great and near everything. Ali's Bar & Grill across the street has good food, and friendly staff.
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March 2024 by Melissa Maynard
Front desk staff was so rude!!
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February 2024 by Cathy Goral
Terrible was not a good experience will never go back and will tell our friends also !Rooms: Room was finereception was very rude and lied to us about pool
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February 2024 by Denise Paquette
The room was very nice, the free breakfast was good the pool and hot tub was closed so this was a big desapointment but overall a great hockey weekend ?
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November 2023 by Brian Fox
Perfect stopover spot for transit through the area.
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October 2023 by kati aitchison
Rented the conference room for a Fibre Retreat with The Match Factory. Any employee I interacted with was courteous and helpful. They ensured the only thing we had to worry about was enjoying our retreat!
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October 2023 by Jess M
We had a wonderful experience staying here. The entire hotel was spotless. The breakfast was plentiful and fresh. The location was right on the highway so navigation was easy.
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September 2023 by Genevieve Daigle
PLEASE READ THIS. Be careful when purchasing/reserving a room directly from their website. Everywhere on their website, it is written that there is an option for a free cancellation. However, mind you, I ensured constantly that I picked the free cancelation option as I am going on a business trip knowing I may need to cancel. Unfortunately I had to cancel, when I went to refund my reservation, I no longer had the option to nor did I have any evidence to show that I chose the free cancelation option. I am stuck to pay the full amount even if I was guaranteed a FULL REFUND upon cancelation. This is terrible service; if you are going to reserve with them, make sure you print/take a photo of the choice you picked before paying.
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August 2023 by Shawn N
This was a stop over on our road trip, close to the highway. There are apparent staffing issues as there were no hot food items for breakfast one morning (with the exception of the pancakes). The second morning was no issue. The pool and hot tub are in desperate need of a proper cleaning and repair. The pool temperature was warm, and chlorine levels were questionable. Room was clean and in good order. It served our needs.
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August 2023 by Krista P
Great location. It’s clean and safe. Front desk staff are really nice and helpful.
