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December 2023 by Brian Pashley
OK… knowledgeable, professional, helpful staff! But once again, they didn’t let us buy anything… they came outside and spent 5-10 minutes explaining how we could repair a paint chip on our car, just above the windshield… and finished by explaining it wasn’t necessary to buy a whole can of spray paint just to squirt twice, “just use the paint stick you got with the car”… and that was it!I’m pretty sure my visits to CarQuest Thornbury are running 50/50… buy something vs “you don’t need it” or “go to Hindle’s for that” (Hindle’s is an old school hardware store that’s kind of a local landmark).So they’ve got my business and my trust!Great place to start… even if they won’t sell you anything… and if they do sell you something, you can be darn sure you actually need it! What a concept!
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November 2023 by Chantal
Very helpful with lots of knowledge.
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March 2023 by The Flat Earth Conspiracy
Rude staff. If you call to make a complaint about an employee, they will put that employee on the phone to harass you. Drivers suffer from road rage.
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December 2022 by John LT
Terrible customer service, was hung up on a dozen times before they picked up and I asked my question and they hung up on me after. When I went to ask why they said in an impolite manner that I had an out of town number and not to waste their time. Will NOT ever go back here as the people who work here clearly know nothing about customer service, I'll go to Canadian tire instead better selection and friendlier staff.
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December 2022 by Allen Simons
Very good store
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July 2022 by dawson campbell (D.C.M)
Wayne is the man for all my parts needs. Whether its an odd ball project im slapping together or a customer repair in dire need of a quick replacement. They haven't been able to let me down yet at this location as well as brians location in meaford.
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June 2022 by Bryan Parks
Best service, fast and accommodating
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May 2022 by Thomas C
Friendly and knowledgeable staff who are able to find the right part for your vehicle. I really feel great giving them my business. I usually shop with Wayne who is always helpful, friendly, and polite, though all of their staff are awesome.
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January 2022 by Robbie Fogal
Friendly, helpful young man did what he could to helpe me find what I needed
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November 2020 by Chris Heck
They tested my battery which was having issues, boosted my jeep when it wouldnt start and sold me a new battery 50 dollars less than CT. Very polite staff, great experience.
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November 2020 by Dillen Moonen
Been my go to guys for many years, they can get pretty much anything you need.
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November 2020 by Jace Whaley
Always friendly, helpful and efficient service. Highly recommend these guys.
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November 2020 by Jesse Harrison
it the only place in town to shop for auto parts