“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”
9:30AM - 5PM
1451 Royal York Rd, Etobicoke
Credit Unions
“This branch is my absolute favorite. The staff is always so professional, knowledgeable and friendly! I made the switch because they are consistent with good customer relations and service. They represent their brand phenomenal. Keep up the good work!”
“All the staff at this location are amazing. My first time here today and they were all so welcoming and helpful, everyone greeted us with a smile. Would definitely do business here again and recommend to family and friends!”
“It is such a pleasure going into this location. Even though there are relatively fewer staff than in most banks, Emy, Merzy, Rani and Vidhi are a pleasure to interact with. Their customer service skills are second to none. Bravo you guys!!!”
“Mona took the time to phone and tell me my chequing account was overdrawn, though less than $30. At my request, she let me transfer money over the phone to cover it.”
“I have banked with these guys for about 10 years. I was there today because one of my accounts was charging me an inactivity fee and I was a little annoyed by it. The guy who helped me said he had to get the manager to help him sign to close the account, but I didn't realize it was so he could credit me the fee back until after I left. I feel a little bad I was annoyed by the fee but they did the right thing for me. Good job!”
“I have been using DUCA for more than 30 years for all of my business banking needs. Their fees are very low for small businesses, and even lower for personal savings accounts. They also rebate you yearly with shares which can be redeemed for cash (not immediately, but better than any bank will do). They are friendly, Ramsey Fasho, the branch manager has always gone out of his way to make me feel like a highly valued client.They even sponsor "movie night in the park" in Richmond Hill in the Summer for free!I highly recommend you check them out.”
“I would like to express my sincere gratitude to the bank staff for their polite, attentive, and professional service. All issues were resolved promptly and competently, and the interaction left an исключительно positive impression.
Thank you for the high level of service and responsible attitude toward clients.”