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January 2024 by Valeria S.
Bought few items online, delivery was really fast and when I had questions about the items, was able to get a call and all my questions were answered. Great store and great quality products. Recommend.
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January 2024 by Tamara Mechta
Amazing store with great choice of different stuff for home with friendly and helpful team.
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January 2024 by Little Bunny
Good ?
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January 2024 by Tatiana Tintar
Good afternoon, I want to share an unpleasant situation that happened to me last Tuesday. On the way, I went to the Kalina store (800 Steeles Ave W, Thornhill), and saw there a cast iron frying pan (I forgot what it’s called) for cooking with wood, and since we have this wood-burning stove, I quickly called my husband and said that I found. I took a couple of photos to send to my husband, and he liked it, but at that time I didn’t know the exact size of our stove. My husband (on the phone, on speakerphone) said to ask what their return policy is. The saleswoman, having heard the question, answered very confidently (word for word): no problem, within 1-2 days, if the size does not fit, you can return it. I paid and went to try it on. I went straight into the garage and measured it, but it turned out that it was too small. I'm heading back to the store. And the saleswoman tells me that she doesn’t accept it, I remind you that she told me, to which she assures me that she didn’t say that. She called the manager, I explained the whole situation and asked her to check the video cameras (they have them there), well, in short, after an hour of explanations and scandal, the manager Natalia said that she would arrive in 2 hours. Well, I take the frying pan again and go home. I return with my husband, manager Natalia, makes a return with the words: “I hope that I will not see you again, since the doors of the store will be closed for you personally.” My husband checked, the money arrived, we got up in the morning, and they canceled our refund. Now we are without a product and without money.P.S. Absolutely nowhere in the store is there a "No refund and no exchange" sign
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December 2023 by Monica
Very cool store. They bring authentic products and unique stuffs. Also have sheep tail which is really cool. Very friendly staffs.
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December 2023 by Anna R
A very beautiful store, in Russian style. You need to go and have a look at least once, you can walk around like a museum ?
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June 2023 by Da Ria
Amazing store with Russian and European products.
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April 2023 by Jeanne Bateman
Little gem, lady that works there is super nice helped us out with parcel sending, store has basics that you miss from back home
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April 2023 by Julia Gousseva
Amazing store! Great service and selection
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March 2023 by Asia Krejca
I'm very happy with the purchase from Kalyna Store.The Pavlovo Posad shalw came very quickly, it's very beautiful. Thank you!
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February 2023 by Maria Axiom
I was treated by professional and kind staff. They took their time to answer all my questions. The selection for gift items is very good. Also bought houseware items. All items are excellent quality. We still are using them, more than a year after purchase.
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November 2022 by Sawsan Elshafey
Good stuff. I like it.
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September 2022 by Victoria Sedova
Great store - a lot of parking, easy to find - many good ideas for the presents. If you are looking to send a package to Europe and other countries (there is a list of countries availsble at this store) - you may do it from that store.
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August 2022 by Victoria Sedova Real Estate Broker
Great store - a lot of parking, easy to find - many good ideas for the presents. If you are looking to send a package to Europe and other countries (there is a list of countries availsble at this store) - you may do it from that store.
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July 2022 by Irina Fyfe
Great selection, amazing and personable customer service. Ordered online, received a follow up phone call the next day and got the parcel within the next couple of days. Very pleased with everything and highly recommend this store!