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February 2024 by Rajat Khare
I went to this branch without an appointment and had to wait around 20 minutes in a queue, but the experience after that was pretty good. Yuhao Wang helped me with applying for a credit card. He was respectful and stayed after bank's closing time to help me. I would recommend going here.
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February 2024 by Review Dude
Avoid. Avoid. Avoid.A 2.8 rating for this branch, is still too high.Let me explain.This branch has the worst set of tellers, worst set of financial advisors and to top it off, has the MOST pathetic, useless and vile Assistant Manager I have ever seen.I walked in for an appointment at 1:30pm and was standing at the front desk to be acknowledged by someone. I waited 8 minutes before finally being acknowledged by some guy named Syed.Syed was standing there flirting with two girls and completely ignored me for those 8 minutes. Those girls were dealing with another employee at the time.Once he was done, he told me that the person my appointment is scheduled with no longer works there.He told me I had to wait for another 15-20 minutesI waited and waited and requested to speak to the Assistant Manager.Jin Wang, is the name of the Assistant Manager. He is without a doubt, insecure of something and is clearly going through something in his life.When I requested to speak to him, he told his Teller that he isn’t interested to speak to me and to tell me that he is busy.I watched him deliberately ignore me and avoid any conversation with me. Why are you even an Assistant Manager? What a pathetic and cowardly man.I approached him at his open office and he was vulgar, and told me to “F_ _ k off”I laughed at him and asked him, “YOU represent Scotiabank?”Jin, you are undeserving of your position and should be disciplined.He has ZERO Customer Service skills.Scotiabank, I suggest you send this man to attend a Customer Service training.Scotiabank, do better. You cannot separate yourselves from the other Big Banks out there with the kind of service you are currently providing and the kind of people that are representing your brand.
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January 2024 by Maher Afifi
Professional Staff, Excellent and Fast Service.
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October 2023 by Mamtha John
People at the bank have been very helpful and responsive. Visited on a weekday so didn't have to wait at all.
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October 2023 by abalone Port
The worst experience ever... Nobody in my life treated me so bad as this bank. They are very rude and I could not understand a word of anythig said. They kept on passing my call what seam to me the same person and refused to let me speak with the manager. They could not answer any questions and were angry I asked... I was ignored, put down and given false information by 4 different people. I don't trust them and at this point my money is gone to places they can't give me answer for... I noticed since Covid started every organization or most I should say started to do a bad job. At this point I will go over and beyond to get my word out and to every media platform, lawyers, human & consumer rights... It's not okay! I should not feel terrible for giving you my hard earned money for pieces of junk. I can just buy a horse and be happy. Terrible service at this branch... Evaluate your service, and family union you are running out there .
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September 2023 by Will Zhang
Staff here seems to think I'm some sort of time wizard cuz they sure didn't respect my time.
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August 2023 by Nia A
I used to go to the Yonge and Wellesley branch (terrible service). Today, I dealt with Qi and Brian who went above and beyond to assist. Thank you for the great service today.
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August 2023 by Jiaxi Chen
The service is professional and the stuff is really nice!! Will come again!
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August 2023 by Max Wang
Worst ScotiaBank branch ever!!!!!!!!!!!! Making a wire transfer on Wednesday morning and now I have to wait until the next Monday to get the money forwarded!!!A simple in-Canada takes tive days, GREAT JOB.After all,, Scotiabank is the worst of all major banks.
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August 2023 by gina tsfetkofski
This bank is terrible. The bank manager was so rude and so are some his staff. The customer service online well there just as rude.
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June 2023 by Riddhi Bhavsar
I went to meet the financial advisor Qi Sun. Three weeks no reply. Firstly she missed to call me on the appointment day and then there is no response after the query was sent via email on the official mail Id.
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December 2022 by S D
Best branch calm and professional staff I wanna thanks Brian he is such a nice guy who help me and give his best to open my wire account hope to see you soon cheers
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October 2022 by mohamad rizq
Very bad service. My business advisor Arroun very bad person .don't respect bank Clints.
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August 2022 by RSH DVP
A full service branch for all your financial needs. Automated banking machines available too.
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June 2022 by Patrick
Best Scotiabank branch in the area. Service is always fast, friendly, and efficient. Bank Managers are great and so are the staff. Whenever I need to get something done urgently, this is the go-to branch
