-
January 2024 by Rehan Khan (Sherlock Holmes)
Great experience coming to the store for the very first time. Received great advice, service and all my questions were answered to my satisfaction. Highly recommended visiting them for all your property management needs!
-
January 2024 by Hamed Moghaddam
Friendly staff and professional
-
November 2023 by Uthay Kula
Friendly staff but please allow ample time for your service. Took almost 2 months for a repair through warranty claim.
-
November 2023 by Brad Lougheed
Bought a mower here a couple of years ago. Guys are very knowledgeable and friendly. Good experience!
-
October 2023 by Jim Ballos
I inherited an old Stihl grass trimmer that sat for many years unused, it would not start. I took it in to Thornhill Lawn Equipment , where they kept it for a few weeks and tuned it up. But I seemed to have a difficult time getting it started , so I returned it a few times where Aaron was patient enough to take the time to show me the proper steps involved .Thank you for A+++ service
-
August 2023 by Brad Shimbashi
A few weeks back I tried to book my Honda Engine which powers a specially designed air compressor with our local dealer and they had no time for us despite we need it back urgently for an event. I had purchased 1 7000 Honda Generator an 2 25200 generators from them but they didn't seem to care. So I called Thornhill lawn and equipment and they fit me in. Eric was amazing after our chat he assured me they would treat me like family and they did. The price was fair and our Generator worked like a Honda engine should. Despite the fact I will have to drive further to deal with them they have my business for life. Thank you Eric and you team for a job well done and for going the extra mile finding the solution for the battery placement. A job well done. These guys are amazing.
-
August 2023 by Parham K
Eric and team always giving us great service. Def recommend these guys!
-
June 2023 by Mohammad Al-Qinneh
A long overdue review. I came in when my trimmer was giving me a bit of an issue when starting up. The gentlemen behind the counter was kind and courteous, he let me know first that he wouldn't be able to get to it for a while on account of how busy he was, but he asked me for details about the problem and talked me through what the problem might be (it was an obvious one as I was starting the machine incorrectly). I drove 45 minutes to this particular shop solely after reading the reviews, even though I didn't buy my machine from the store, they helped out as much as I could have hoped. This place definitely lives up to the positive reviews. If you're contemplating servicing your machine or purchasing a new one, look no further. You won't find folks as knowledgable and caring as they are here. As a plus, another gentleman started up a Model train for my 3 year old toddler waiting with me.
-
June 2023 by S B
Best repair shop for our Land Pride EZ Turn ride on! When all other shops said it was a difficult machine and didn’t want to work on it, this shop was able to get parts and repair within 2 weeks. The mechanic actually said it was a great machine and easy to work on! Reasonably priced and honest too.Thank you…..10/10 ⭐️.
-
June 2023 by Steve Matyasfalvi
Outstanding service. "Value for the money". Highly recommended for service and repair.
-
May 2023 by J Lite
Have to support this local retail store.Found this place when I bought my Stihl leaf blower last fall. Also buy my pre-mix here.Good pricing and knowledgeable staff.Very different experience than the big box stores. I shopped and they weren’t more expensive.They have all the big names.Definitely check them out we need more retail like this place!!!
-
March 2023 by Larry H
Great place for parts and service or purchasing your lawn or snow removal equipment. Very helpful staff
-
December 2022 by Sabrina Shlimon
Excellent customer service. They go above and beyond to help!!!
-
November 2022 by 한남일
385 John St. #7, Thornhill, ON. L3T 5W5 whenever I go,The best service for our customers.???
-
November 2022 by Taylor Vanderburgh
Amazing customer service, great service department, lots of parts. You'll love the staff there!The GTA's go-to for any outdoor power equipment sales and service.
