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“We have been very pleased with the service we received for the past 9 years.Friendly atmosphere with great knowledge of cars, at a very fare price.Thank you so much for your honesty and the quality workmanship.”
“Had a great experience with Ashton buying my new electric Countryman. He made the experience very easy and enjoyable, and listened to all my concerns. Would definitely recommend.”
7:30AM - 5PM
276 Merritt St, St. Catharines
Auto Parts
“Friendly and professional staff. Delivered my car earlier than expected which was appreciated. My car looks terrific. Would use Fix Auto again, but hopefully under different circumstances”
“Clear, well understood communication about what is recommended regarding replacement/repairs and follow up review of work done.
Also, accommodation as to appointment schedule and access to courtesy vehicle.”
“Great experience from the beginning of our interest for Sienna to yesterday's purchase! Great people over Toyota Niagara Falls!
Thanks for put new pet 😁”
“So impressed with Daniel Aguiar in the service department. His communication was amazing while we navigated a challenging repair. Toyota Canada got involved and helped the service department solve the first problem we have ever had with our 10 YEAR OLD RAV4 hybrid. This is why we have bought a second Toyota. Great products! and they stand behind them. We are so impressed that Performance Toyota always tries to help! Thank you so much.”
“I am very happy with my new to me Ford F-150. It was great working with Jacob Parsons and his colleagues through the purchase process. No pressure and I am glad I bought from Brock Ford in Niagara Falls!”
“This was my first new car purchase and it was a fantastic experience! I dealt with Vince & Alex (mostly Vince). They were both very thorough in explaining everything and ensured that I got what I wanted and needed, and didn't push for more. I am incredibly happy with my new Terrain and I couldn't have done it without their help. Also, shout-out to the guys in the shop! You are awesome too!
Update Sept 15/2026 - Brought my Terrain in for its regular service yesterday. Everyone in the service dept are fantastic! Thorough & honest - did a great job!! I personally wouldn't take my vehicle anywhere else (unless I had no choice).”
“If I could rate this place out of 10 stars I would . Not only the work that was done exceed expectations the prices were also very fair . Chris was very reasonable with the price and what needed to be done with the circumstances . The work done was also to the highest level of care and craftsmanship. My truck came back to me looking brand new ! Highly recommend”
“Picked up my truck today. Found John and staff very helpful and courteous. Workmanship was excellent, and fast turn around took it in Monday picked it up Friday. Would highly recommend anybody needing autobody work to check them out.”
“Great place, great service, best prices. Clean office and bathrooms. I called and the owner answered all my questions, ordered my tires and I had them on my car the same day.”
“Went to Star to get a small dent repaired and as a first time customer was treated like a life long friend. From the owner Jackie to office coordinator Tracy, estimator Rob, Josh and Steve who went above and beyond to iron out some wrinkles that no other shops were able to pinpoint. Great team and fair pricing. A long running family business. Hopefully I won't need auto repairs anytime soon, but if I do there's no need to look further than Star Collision.”
“The customer service at this location is absolutely amazing! I needed caliper slide pins and called in and Nick and another gentlemen helped me with finding the right parts, they went above and beyond to help they also helped me order a part that they didn't have in the store. The customer service here is better then most dealerships I have went to get parts. Nick is 3 months in on his job and he is doing amazing! Thank you for the help you guys are amazing”
“Jay went above and beyond for me, didn’t rush me off the phone, really displayed great customer service, knowledgeable and professionalism. Give this man a raise!”
“After bringing my car into Car Star after a collision you would not even know it happened. They did a fantastic job. I received multiple updates throughout the repair letting me know the status which was very appreciated and I even got my car back days before the estimated date of return. Could not have asked for a better experience.”
““Happy life, happy wife” is an incomplete quote—because you also need a happy car. In my case, my car and I are in a committed relationship: I take care of it, and it takes me everywhere without complaining (well… most of the time).
So when my “partner” started acting a little dramatic, I knew it was time for a check-up. That’s how I ended up at Pin Oak Automotive for a diagnostic.
I’ve always had a soft spot for local businesses. There’s something special about them—hard to explain, but you can feel it, and Pin Oak Automotive is exactly that kind of place.
My journey actually started with Katherine, who I’m pretty sure reviewed the entire Ford Escape manual before I even arrived. She was organized, helpful, and managed to get me an appointment the very next day—which worked perfectly for me.
I also have a personal rule: if there’s a scheduled appointment, I don’t like being late. So I showed up on time… and ended up enjoying the wait more than expected.
Why? Because the place has character. From a “treasure box” of random objects found in customers’ tires (which honestly deserves its own museum section), to creative metal sculptures made from shop materials—like an elephant and another mysterious animal I couldn’t quite identify. It’s not just a garage; it’s a mini art gallery with a mechanical soul.
As for the diagnosis, it turns out my “partner” might need a bit of deep maintenance soon… but just like any strong relationship, it’s still holding up—loyal and reliable as ever.
That afternoon, I got the call to pick up my “princess,” and as usual, we ended up having a funny chat with the technician. I joked about fixing his parts while he fixed my car, and he took it lightly—which I really appreciated. That sense of humor made the whole experience even better.
And that was the end of the trip. Thank you, Pin Oak Automotive, for the professional service and the sincere, funny moments.
Photo note: Don’t mind the guy blocking the door in the picture—that’s just me. Please focus on the sign, that’s the real star of the show.”
“Big shout out to Rick, one of the kindest and honest people, anyone that walks through the door is treated with respect, went above and beyond to make sure I was satisfied, I couldn’t recommend anyone better. Thanks again Rick”
“Just recently purchased a car from VW in St. Catharines. After calling to speak to someone regarding a VW promotion, I was connected with Josh Dawe in their sales department. Josh was very friendly, very professional and personable with made him easy to deal with. Josh made the car buying experience easy and had our best interests in mind when it came to putting together a deal for the car. He gave us a great price on our trade in and worked in some additional perks as well. He did not push anything on us and answered all questions and concerns we had. He walked us through all necessary steps and made sure everything was perfect for us.Aside from Josh's excellent help, the rest of the staff and the facility were great. The service department was extremely clean and organized when it came to pick up day of our Tiguan and we drove away happy campers.My fiance and I love our new vehicle and are genuinely pleased with the service was had at St. Catharines VW. Thank you Josh and Ian for your efforts.”
8AM - 5:30PM
256 East & West Line, Niagara-on-the-Lake
Auto Parts
“I was having some car issues and I had to pull off the road. I was alone and I panicked because I didn’t have anyone to reach out to for help. I looked up any car repair places near me and this place was a little further up the street. I was able to get my vehicle there and because I was panicking I was crying and a mess it was embarrassing but the mechanic there didn’t hesitate to stop what he was doing grabbed what he needed and helped me get on my way. Didn’t matter that they had no time available and were busy. I didn’t get his name or the other gentleman from the front desk that made me feel better but I want to say thank you again so so much. I will definitely start coming here instead from now on.”
“THIS PLACE ROCKS! The people working there can find anything. I came in for a few things including canned air. They didn't carry but knew the dollar store nearby did. Pat Bedard, the Asst. General Manager, walked over, got a can, brought it back, then wouldn't take my money for it! That is customers service that goes above and beyond. I would highly recommend going here for your parts needs if service is important to you.”
“We love dealing with this location as most of the staff there has been there for a long time and treat us like family. They are always professional and eager to help you when you're in a pinch.”
7:30AM - 5:30PM
1 Westwood Ct Unit 2, Niagara-on-the-Lake
Auto Parts
“This is my second time purchasing parts from APC. The service is great timely and good quality products. Thanks Andrew for sourcing the parts I needed and having them shipped overnight.”
“Had everything I needed for my truck very professional took time to go through everything I needed got a great price saved me a ton of money great place !!! Great staff highly recommended”
“Had issues with our vehicle while in town and the service staff was exceptionally helpful, pleasant and accommodating. Best experience with a vehicle dealership / service center ever.”
“I was referred to Bicknell for HANS hardware and recertification, and the experience exceeded my expectations. Jordan responded promptly and addressed all of my questions thoroughly. After our discussion, I placed the order, and everything was handled exactly as promised and delivered on time. Excellent service — highly recommended!”
“Only place I will go for parts. Always have what I need and if they don't have it in stock they will order it. They don't carry cheap parts so you are always going to get the best parts for your car. All of the staff are knowledgeable and helpful”
8:30AM - 5:30PM
219 Merritt St, St. Catharines
Auto Parts
8:30AM - 6PM
240 Bunting Rd UNIT 9 &10, St. Catharines
Auto Parts
“This is the best auto part supplier in the region! I have been doing business with this company for 3 years and it’s been a pleasure always. Good quality parts with good prices. They deliver for free and really fast. Thank you guys!!!”
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“Frank, Bump (George the G.M.) and their team are awesome. We buy parts from Thorold regularly and they are always amazing. Bump especially went out of his way this past Saturday and went in to work on his day off when they were closed and found us a couple of parts we needed in an emergency. Awesome service guys!! Much appreciated!!!”