-
March 2024 by Paul Kuipers
Just finished working on a boat motor yesterday that they said needed a total rebuild, due to low compression.Did compression test was within specs. Did find two spark plugs that looked like they were drop.Fuel pump was the wrong one. Change pump. Runs like a top. 140hp Johnson. Didn’t take the time or care to do a proper check.
-
February 2024 by Lynda Michaud
Knowledgeable, friendly people. Can't wait to see what their renos will look like!
-
January 2024 by Greg Hubbard
Impressed with the Knowledgeable Staff and Great FacilityI was in the area this week and had the opportunity to check out this boat dealership for some much-needed service on my boat. Along with the service, I toured the facility at Hartzel Marine. Let me tell you, I was incredibly impressed with my experience there. From the moment I walked in, I was greeted with a warm and friendly welcome. The staff at Hartzel Marine were extremely knowledgeable and seemed genuinely passionate about boats and everything related to them. They were able to answer all of my questions and provide excellent advice on the necessary service my boat required. Besides the fantastic staff, the facility at Hartzel Marine is top-notch. It was clean, organized, and had a great selection of boats on display. The high-quality maintenance and repair equipment on-site further solidified my confidence in their services. It's clear that they take pride in maintaining a well-maintained and customer-friendly facility. What really stood out to me was their commitment to excellent customer service. They went above and beyond to ensure that all my needs were met and that I was satisfied with their offerings. After discussing my requirements, I decided to pre-book a spring maintenance service for my boat. The staff was accommodating and made the process simple and hassle-free. Overall, I was thoroughly impressed with my experience at Hartzel Marine. The knowledgeable staff, great facility, and their dedication to exceptional customer service have made me confident that this will be my go-to boat dealership moving forward. I highly recommend Hartzel Marine to any boat owners in the area looking for professional and reliable service. You won't be disappointed!
-
January 2024 by Brian Andres
The owner Dave is a pleasure to deal with and is a man of his word. I brought my 2008 Lund Pro Sport there for trailer and engine repairs. I am 100% satisfied with the service that was provided and would not hesitate to bring my boat back to Hartzel Marine!
-
December 2023 by John Meloche
Very friendly service. Very helpful and knowledgeable.
-
November 2023 by Cucka Occurs
I didn't go here personally but my buddy's boat motor popped on us today and in less than an hour of getting it back to the dock we had it inside their shop and a rather quick phone update to let us know that there were no codes... Which we all assumed was a good sign... For my buddy at least.It's arguably the fastest support I've ever seen, I'll be sure to take my own boat here for any future needs.A seriously big thanks to these guys.Update: from a blown motor to back on the water with zero cost to my buddy and his brother in two weeks I'm told.
-
November 2023 by Matt McCulloch
"great showroom, my kids loved it, and the staff were knowledgeable and super friendly"
-
November 2023 by henry chan
Came here several times All staffs are very helpful and friendly. Alisha, Chris, Dave are professional. I would highly recommend.
-
November 2023 by Laurie Young
I recently had the pleasure of purchasing a 2020 Legend XTR from Hartzel Marine, and I cannot express enough how satisfied I am with their outstanding service. From the very beginning, the team at Hartzel Marine went above and beyond to ensure that my experience was nothing short of exceptional.The warranty service provided by Hartzel Marine has been nothing short of amazing. They address every issue promptly, efficiently, and with the utmost professionalism. It is evident that their main focus is customer satisfaction. I am constantly impressed by their dedication and commitment to resolving any problems that may arise.One individual who greatly contributed to my positive experience is Aleshia, the parts advisor at Hartzel Marine. Her extensive knowledge and expertise in all things boating are truly unrivaled. Aleshia's friendly and helpful demeanor made my visits to the dealership a pleasure. She not only assisted me in selecting the perfect supplies and accessories for my boat but also provided valuable insights and recommendations.In conclusion, Hartzel Marine has exceeded my expectations in terms of both sales and after-purchase service. If you are in the market for a new boat or need any boating supplies, I highly recommend visiting Hartzel Marine. Their exceptional customer service, warranty support, and knowledgeable staff, especially Aleshia, make the entire experience truly enjoyable. Thank you, Hartzel Marine, for your dedication to excellence and for consistently going above and beyond for your customers.Rating: ⭐⭐⭐⭐⭐
-
September 2023 by Shane Paddle
Took my old Merc outboard in to be fixed. Turned out that after many hours of labour and hundreds of dollars in new parts, there were more issues internally that just weren’t worth fixing. The ended up waving all parts and labour and took $500 off a newer used 9.9 that runs great. Communication is a little lacking but if you are close by drop in and they are great to deal with.
-
September 2023 by Niagara's Mobile Closet
Great service and very knowledgeable.
-
September 2023 by David Mcculloch
Great place! 5 stars ⭐️
-
August 2023 by Norm Frick
Great service and staff
-
July 2023 by Cialyn Carson
Dave and his team are super knowledgeable for anyone looking for a boat in the Niagara region. Unbeatable prices to match any budget and just overall nice, friendly and honest team to work with.
-
July 2023 by Daniel Carson
Been taking my vehicles to Dave for years.Nothing but the best from this shop.Fast, friendly and knowledgeable.Would recommend to anyone in need!
