Insurance near Thorold, ON

“Both my wife and I have dealt with CAA Niagara travel for over 20 years and have yet to be disappointed with their service.
We had a small trip booked with CAA and due to medical contains we were forced to cancel the trip, as we had other protection we refused the CAA trip cancellation insurance. Then we started the demanding proceed of getting our money returned.
Part of this process was to get a letter from CAA showing the cost and that there was no refund. I phoned our agent, Ron on Thursday. He phoned back and said they had resold the trip and the total cost was on the bank card on Friday.
Is that not great Service from CAA Niagara?”

“Best customer service ever from Saherish. She was prompt, efficient and very attentive to our needs. She made the process of changing our auto insurance over to your company stress free.
Highly recommend!!! Keep up the great work”

“JP was so amazing ! My old accountant screwed up me and my wife's taxes and wasn't filing them correctly and hired JP with short notice. He quickly fixed everything and brought down my taxes by alot. Me and my wife were extremely happy with his work.
Thank you”

“I wanted to take a moment to personally thank Penny from the Welland branch for her exceptional service during my recent interaction with CAA. I've interacted with customer service representatives in the past, but the level of care, professionalism, and understanding you displayed truly stood out.
Penny, your patience, attention to detail, and willingness to go above and beyond to resolve my issue was sincerely appreciated. I was especially impressed by how clearly you communicated the steps involved and your proactive follow-up to ensure everything was handled smoothly. It's rare to come across someone as dedicated and empathetic as you, and I felt truly valued as a customer.
Thank you again for making what could have been a stressful situation so much easier to navigate.
CAA is fortunate to have someone like Penny on their team, and I wanted to make sure your efforts didn't go unnoticed.
Wishing you continued success, and I look forward to the next time I interact with CAA.
And a huge thank you to Tracy from the Grimsby branch for emailing me my paperwork so quickly.
Excellent customer service ladies”