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February 2024 by Megan Mehlenbacher
I rent a Mountainview home. Our closet shelf just came crashing down in the middle of the night. 1 screw was used for installation and a nail gun. This shelf is about a meter and a half long. I am not a carpenter, but I know 1 screw is not enough to sustain a closet shelf. I stored my clothing, shoes and handbags on this shelf... you know, things that you would expect to see in a closet. This townhouse is 4 years old. I'm afraid of what is going to happen in my kitchen! I have also gone through about 2 dozen lightbulbs in the last 2 years too...
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October 2023 by Parul Mohta
All I have to say is that I am regretting buying a house from this builder. Poor workmanship, terrible communication and lack of responsiveness to customers defines Mountain View Homes. We have been following up with them for the last 9 months and they have upset us every single time by lame excuses. Believe it or not, this is not just a complaint or review - this is a legitimate concern that has been ignored by the builder continuously. We have contacted multiple staff members, multiple times over these months. Their promise of so called "partnership" and "being part of the family" isn't materializing anymore. The sales team here definitely bamboozled us by portraying us as they are the best. Unfortunately, nothing of that sort has happened. We have highlighted this construction flaw in PDI which has not been addressed yet. To our utter shock we have major issues in the living area ceiling roof and they tried fixing it multiple times with no result for 9 months. What began as a minor issue has become a big bubble now including our full scale anger.My house is presently occupied by tenants and it has become a nightmare for them to adjust to our continuous ceiling fix request to accommodate the timings matching to the service team. Their service team has failed till now. Needless to mention, my tenants have a small baby and it's extremely difficult for them whenever a fix is happening inside the house. I am attaching a picture of the living room ceiling here as well. Look and review if my concerns are legitimate or not.I am so pissed that now I have to take the position of "Onstage Complainer" and choose a venue like google (probably other platforms too) and expect to get a response from mountain view here - publicly. As an off stage complainer, my concerns were never addressed appropriately when I used channels like emails to front line team, phone calls, responding to surveys, through builders' websites etc. - but they never fixed the issue till date.I have never been treated this way by any employee of any professional company ever that too at the very first instance of your association with the company. For highly rated companies like Mountain View Homes - to condone such behavior doesn’t say much for the reputation of the company.
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October 2023 by Aliston Scott
I have built with three different builders and my favourite is so far mountain view homes - I built in cherry ridge Gillian was our sales rep and Rob was our construction manager and they were both excellent and the after sales help with Marc was on point and completed with accuracy - I’d choose Mountainview homes again any day
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October 2023 by Jas V
I have nothing but good things to say about the Mountainview group, as they are very helpful and professional. Special shout-out to Karen as she made the closing process very smooth and stress free. Would definitely be looking to buy from Mountainview!!
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October 2023 by Pal Walia
Very good experience with the team, Mountain has done a great job especially Monika was outstanding and her response was very quick and she attended to all our enquiries. Very happy with her service. Surely 5 star.
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September 2023 by Perry Sonier
Very clean and neat job sites, Homes are very level and square, I install cabinets for them With ease and pleasure. And they are the only builder that I know of that has pizza day also ?
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August 2023 by Salam Shamshoon
Congratulations to the Mountainview Building Group on putting together an amazing and hardworking team from the sales staff, to design, to customer service, trades personnel and beyond. Not only are the people great, the product is outstanding, and the process from end to end is second to none. I have worked with multiple builders and this is by far the best experience I've had purchasing a preconstruction home. Thank you for all your hard work. It is truly recognized and appreciated!
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August 2023 by Kaviya Ramesh
We're glade that we chose Mountainview to build our dream house. It was a great pleasure working with staff to custom design and build our beautiful home.Mountainview exceeded our expectations with design, colours, product and servieces. We highly recommend Mountainnview Building Group to build your custom dream house - Veena ManicThank you to everyone!
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August 2023 by hina ambreen
I want to say thank you Mountainview for building my beautiful home, you have done such a wonderful job as always,each and every team member has been so efficient,supportive and helpful from start to finish.Thanks Karen for helping me out throughout the process.very impressed with the top quality workmanship.This is definitely the best building group in my opinion. Thanks
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August 2023 by musa's Final Touch barber shop
Finally, I get my home after one year's registration. But in the end, I get a beautiful house everything we'll detailed and Very clean. Thank you so much Karen ?
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June 2023 by Ovais Qassim
Over the last 8 years, my friends and I have all bought homes built by Mountainview! The team at Mountainview is dedicated to building quality product and I know this because we have had no issues in the homes that we have bought.I would highly recommend buying homes built by Mountainview!
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June 2023 by Garnet Mitchell
We've been in our home for 25 years. From the initial visit to the sales office, during the construction of our home and the following years of living in it the Mountainview team has provided us with with a great place to live. Only giving 5 stars does not seem to be enough.
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March 2023 by Lindsey Queen
The entire company as a whole is amazing. From the purchasing of the home to the trades, designers and everyone inbetween. Would not hesitate to do it all over again with Mountainview!! Just wonderful.
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January 2023 by Jagdeep Sandhu
Maria Kovacs has been the most helpful person I think I’ve ever dealt with in a builders office. She’s super quick in responding and she’s extremely helpful. She made moving into my first home such a great experience, wow. Even if I ask her things that she can’t assist with she always leads me in the right direction. Maria, you’ve made buying my first home such a great experience. I’m truly so thankful!!!
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January 2023 by Akash Gandhi
I purchased a pre-construction detached home in their Saffron Estates community in 2020 and closed in May 2022. From the start, Sales Representative Lindsey was incredible. She was supportive and assisted us in any questions or concerns we had. Over the time our home was being built she went above and beyond what one can expect from a sales rep. We then had the pleasure of meeting Anthony who was the architect. He was extremely talented and helped perfect our home. The design house experience was also amazing. Alison took the time to go through each and every detail and made sure we were happy with all the modifications and upgrades we wanted. The after closing experience has been great as well. We met service manager Maria and site supervisor Pat & Paul. They all have been great with making sure any post closing issues were addressed. These days, it’s more important than ever to work with a reputable builder and you will get this with Mountainview homes. Thanks to the entire team, we definitely made the right decision!!!
