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November 2023 by Thyra Happonen
Best garage I've dealt with in many years...reasonable prices...good work
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September 2023 by Ashley Baglien Oskondaga River Outfitters
This shop is absolutely amazing. I was so pleased with Auto Medic. The owner and staff are excellent and their experience is very apparent in the quality of the work they do. Secondly, when I dealt with the owner Rob, I found him refreshingly honest and which is hard to find these days. You get all of that with extremely fair pricing too! You guys have a new loyal customer. Thanks again Rob for doing the safety for my step-daughters first car. She loves it!
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September 2023 by Amelia Whyte
Wonderful service, really fast and fair priced. We had dead alternator whilst road tripping through thunder bay, they managed to call around trying to find a spare part fit us in on the same day and had us back on the road before evening. Can’t recommend them enough and thanks for helping us out :)
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June 2023 by Steve Mills
Rob and his staff are knowledgeable, friendly and fair. Rob carefully explains the work needed and why. Highly recommend.
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January 2023 by Jordy Andrew
A Dishonest repair shop. Save yourselftime and money by taking your vehicle elsewhere. Word travels fast in a small city.Service: Wheel alignment
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November 2022 by Relwin Dsouza
They have a receptionist now so things are more organized compared to previous times.
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November 2022 by Rio W
Good! No complaints as of yet.
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February 2022 by LAURA “Mumabear” THOMAS
Although they couldn't help me they sent me somewhere whom could help and not waste time or money thanks
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September 2021 by Nathan Varga
Garbage service and they didnt do what was actually needed for my safety and they damaged parts that were put in by a class a mechanic and tried blaming me for it being warped
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September 2021 by Jason Gionet
I bought a second hand Buick that was in good condition at the end of August. The motor was humming a bit loudly so before I went on my first big road trip down south I wanted a quick and simple tune up to make sure things would run smoothly on the highway. I was recommended Auto Medic by a friend. I took my Buick to them and it was ready the very next day. I thought “Wow” what excellent service! Until I saw the bill... $500! They did not even inquire with me first or give me any kind of estimate. Apparently the mass air flow sensor needed replacing. As frustrated as I was with this final cost I thought to myself, it is fine, it is okay, at least now I know that my vehicle will be safe and ready for my road trip.... this was NOT the case. My vehicle broke down an hour outside of Parry Sound. I had a auto shop in Parry Sound replace the motor, so thousands of dollars later I drove down to Parry Sound with my Dad to pick up the vehicle and bring it back to Thunder Bay. I made auto medic aware of the incident and even went as far as to email them a invoice. They did not get back to me. I guess now that they have my money they wouldn’t feel a need to do so. Crooked, unprofessional business. I won’t ever be going back.Service: Auto engine tuning
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February 2021 by Cesar Oliveira
I have been assisted by auto medic, several times. Excellent mecanics, friendly and fair people. Highly recommended.
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January 2021 by maur0227
Robert and his crew are amazing! They have been servicing our vehicles for years!
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October 2020 by jaso6011
I took my vehicle in for a tuneup, $500 later and without any estimate given or inquiry they replace the mass airflow sensor. And my vehicle still broke down the very next day on the highway, it was a nightmare. I provided them with the invoice. They did not get back to me, I guess now that they have my money it does not matter. Very unprofessional and a huge waste of money I do not recommend this place.
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October 2020 by Jason G.
I brought my car in for a tuneup $500 later and without any inquiry or estimate they charged me for a mass airflow sensor replacement. At least I thought my vehicle would be good for a road trip however he broke down the very next day outside of Parry Sound. I emailed the invoice to the manager and heard nothing back. Now they have my money I guess it does not matter. Very unprofessional and very disappointed with this business. I do not recommend.
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September 2020 by Marina Sacchetti
Took my vehicle here last minute on a Friday at noon. They were very professional and helped me immediately. They knew quickly what was wrong and had it fixed in no time. I cannot express my gratitude. I will definitely only be coming here from now on. Thank you.
