Balmoral Park Acura
Hours:
868 Copper Crescent, Thunder Bay ON P7B 6C9 Hours
About Balmoral Park Acura
Balmoral Park Acura in Thunder Bay is highly praised for its excellent customer service and friendly atmosphere. Customers have noted that the dealership treats them with respect and professionalism, making the car buying experience smooth and enjoyable. Many reviews mention the helpfulness and honesty of staff members such as Ryan, Sam, Erin, Trevor, and Taylor, who go above and beyond to assist customers with questions, vehicle selection, and financial arrangements. The team is described as patient, knowledgeable, and attentive, ensuring customers feel valued and comfortable throughout their visit. The dealership offers a great selection of new and used vehicles, including cars, trucks, and SUVs, and encourages test drives to find the perfect vehicle. Customers appreciate the inviting environment, which stands out compared to other dealerships in town. Several reviewers highlight their satisfaction with the overall experience, mentioning that Balmoral Park Acura is the best dealership they have dealt with, often surpassing other brands like Ford, Dodge, GM, and Toyota. In addition to excellent service, the dealership actively supports the local community and has earned multiple awards for customer satisfaction. Whether purchasing a first vehicle or upgrading, customers feel confident and well taken care of at Balmoral Park Acura. The consistent positive feedback makes it a top choice for anyone seeking a seamless and friendly automotive experience in Thunder Bay.
Most Recent Reviews
October 2025
Was treated quickly, friendly and very professionally by Taylor in the parts department, definitely recommend them for services.
May 2025
Best dealership for customer service in Thunder Bay, I have owned, a Ram, GMC , bmw and a Toyota and hands down they are in a different league when it comes to the way the treat their customers.
Dealing with Sam and Trevor was fantastic, they are all class and professionals.
July 2024
Always provide the best customer service especially the service department
More Comments(41)
- Thunder Bay, Ontario