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January 2024 by donald nyman
Took my item for pawn today, got the money right away while being turned down at Max Pawn.
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September 2023 by Poison Candy
After yrs of shopping here, I wanna say that when it comes to friendliness & eventually being on a 1st name bases, it's up 2you the customer, 2get there.From past experience (idk if it includes Big Ed's in F.W but) not everything bought from here works every time/all the time. I dislike that you can only get a refund if a certain part of the item's broken. otherwise just store credit.
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August 2023 by Jordan Ewe
Great Customer support for online purchases,fast, clear and friendly service
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February 2023 by Stinky Kyle
Great place to find deals, quality items, and save a few bucks!
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April 2022 by David Magiskan
Fair Prices, Good customer service, Very Helpful, Decent Deals.
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March 2022 by A. Mc
Staff are helpful and friendly. During covid the store is currently limited to at door service. They will still take pawns and you can call to ask about product requests. They also display a lot of products and video games at the entrance, so always worth a look.
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February 2021 by anh khoa phan
Big Ed’s Pawn is the pawn shop where I go so often. They are smaller than Max pawn but they almost have what I need. The first thing I bought here was iPad air 2 16Gbs for 150$ two years ago. I bought many lacking tool from here. One long wrench, one 5/8 socket and a 1/2 to 3/4 adaptor cost me 5$ and I considered it the best price I could find after searching on Internet. Of course, pawn is a business then don’t ever compare with Value Village or Thrift-stores. I love the knives and collections here. Looks at my pictures and find what meet you.
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August 2016 by JoshuaDH697963
Preston, the store manager of Pearl st. location.. this individual is more than excited to slander and belittle consumers in store over minor invocations. Today, me and my collegue had walked down to the Pearl Street location to return an item that had been sold "as is" however the front desk attendant had told me : "you have thirty days to return it for any reason within 30 days if i was not happy with the product " . Well he banned me from the store because i said i would report him to owners.
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October 2015 by CarisaS140996
Good deal on games
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August 2015 by B1ngB0ng
Bought a console from here only to find that it was broken upon returning home. Brought it back and they checked it out, confirmed it didn't work and gave us a new console. One of the employees made a comment about "don't break this one too" when handing the new one over. Extremely offensive considering the inconvience of having to walk back and forth due to their inability to sell a working product. Also, we have witnessed this same employee being rude to several customers, and when a friend spoke up about his behaviour our friend was banned from the store. Overall, I'd say this place has terrible customer service and I personally will not shop here again.
