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October 2023 by G
I bought a phone ($500) shortly after noticed it didnt work very well but also noticed there was a paper that was not mentioned to me stating no refunds or exchanges. If i was made known of that i would not have went through with the purchase.I will not be purchasing any other items from celicon in intercity thunder bsy.
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July 2023 by The golden Outlet
Bought a $25.00 phone case, 5 days later there was a big crack in the back of it, went in with receipt to exchange it, and the salesperson said, “well I can’t give you a new one, there is no warranty on the case you bought, and it says so on the box, but I can give you a discount on your next purchase, because this case is broken, it’s useless to me”. I said, “there was no box, and the person who sold it to me didn’t say anything about a warranty, or that you guys don’t do returns or exchanges”. Terrible place!!! Terrible customer service!!!
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November 2021 by Danny Palmer
Had what I needed and I couldn't find it anywhere
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November 2021 by JD H91
Friendly dudes with a great amount of knowledge in cellular products, they are very helpful with setting up new phones and offering affordable unlocked phones.
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November 2021 by Tanner C
The guys in the actual store are great. The guys in the KIOSK by marashalls are scammers. Sold me a phone that was definitely second hand and tried to sell it off as new and when I called out the manager on it he went in circles and ran away to take a phone call. Get a case from the guys in the store, stay away from their little kiosk on the other side of the mall by Marshall’s
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November 2021 by Cassandra
Went in to go find a tablet case as I needed a new one, told them what I had and the guy kept pushing for the model #... told him to just show me the 8 inch cases and i will know what one i need, he proceeded to tell me he needed the model number to show me the cases, how the hell do you need a model number for a Samsung tab A.. he then ended up telling me to go home and get the model and then he will sell me one. Was rude and disrespectful... ended up buying a case for far less cheaper somewhere else.
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November 2020 by aadil nullwala
Had some issues with the screen guard but the happily fixed it, the store owner was very polite and considerate and helped me out with all my troubles. Thanks for the great customer service. <3
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November 2019 by Skoden
They tried to convince me my phone was a fake and to exchange it for a lesser phone. I told them it was a genuine phone and that I've flashed the official firmware. They had no idea what a phone's firmware is.
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November 2019 by JOBANJEET KAUR
Excellent costumer service, their service far exceeded my high expectations and requests,,,
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November 2019 by Bonnie Krysowaty
Great customer service and excellent prices :)
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November 2019 by Char Ellis
Great service
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November 2019 by glenda adams
Fast service
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November 2019 by Ralph R
Same product's as ebay for less then 3/4 of the price. Dont deal with these guys. Wasnt even helped guys ignored me and when I asked a question it was like I was barging in somewhere I didnt belong definitely wont go back. All employee are rude and manager/ boss doesnt care.
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November 2019 by Tunzie A.
Poor customer service and substandard products. Got a phone case and screen guard and was told it has warranties. The s9 case started cracking after two weeks along with the screen guard. I went back and I was told there is no more warranty. The staff was very rude
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November 2019 by Alexa Nichols
Excellent service from Sam at Cellicon! I came in to fix my cracked iPhone screen and Sam was helpful, worked efficiently and extremely polite. Best price in town! Thanks Sam!!! ?