-
August 2023 by dj c
I had an incredible experience at Charm Diamonds, thanks to their amazing customer service and the wonderful atmosphere created by their friendly family of employees. I visited the store to seek assistance with adjusting my watch links, and I was immediately greeted by a kind and attentive lady named Gillen. She kindly offered to take a look at my watch and, within a mere 2 minutes, skillfully adjusted the links with utmost professionalism.The level of service I received was truly top-notch, and I cannot emphasize enough how impressed I was with the seamless and efficient process. Gillen's expertise and friendly demeanor made the whole interaction a pleasure, and it was evident that she genuinely cared about providing the best assistance to each customer.Furthermore, I must highlight the exceptional prices offered by this place. With their amazing prices and outstanding customer service, I can wholeheartedly recommend this establishment to anyone in need of watch services or any other products they offer.Overall, my visit left me thoroughly satisfied and confident in the quality of service this place provides. Their staff's dedication to providing a positive experience for their customers is commendable, and I am grateful to have come across such a welcoming and customer-oriented business. I'll definitely be returning for any future needs, and I encourage others to do the same!
-
November 2022 by Peter Viva
It is a very hard situation when playing the lottery and never won, or keep winning low fund not up to 100 bucks, i have been a victim of such a tough life, the biggest fund i have ever won was 100 bucks, and i have been playing lottery for almost 12 years now, things suddenly change the moment i came across a secret online, a testimony of a spell caster called DR,WINNER who help people in any type of lottery numbers, i was not easily convinced, but i decided to give a try, now i am proud for the lottery winning Numbers with the help of DR,WINNER i won $1,000.0000.00 and i am making this known to everyone out there who have been trying all days to win the lottery, believe me this is the only way to win the lottery. contact him for your own winning lottery numbers via his Facebook page ???
-
September 2022 by Josna Joseph
Bought a ring for $285. 10 days later the price was $249. Felt like I paid too much for the same ring?.
-
April 2022 by amber eldridge
I have a peoples wedding set and I needed it sized up. Of course I brought it to peoples and I guess not getting it cleaned due to Covid I was quoted at $400 ???? so someone recommended here and of course brought it in and was quoted/charged $140! A lot cheaper and because they use a local person for the sizing it won’t take as long. I’m beyond impressed with this experience, any future jewelry repairs and any purchases will always be done at Charm in Thunder Bay. They’ve made life long customers out of my family.
-
December 2021 by Tanner C
Placed an online order yesterday and the lady there had it ready for me the moment the store opened in the mall and she was more than pleasant and happy. Just a random gift I got for my wife which was a 10k yellow gold chain and diamond pendant and my wife loved it.
-
December 2021 by James Doerr
Phenomenal jeweler. Phil and his team are second to none. I wouldn't trust anyone else and your dealing with a Canadian company who supports our community!!
-
December 2021 by Ashley Godin
Great first time experience! Wonderful customer service, by a very passionate, energetic sales lady, Jessica.My husband tried to get where we originally bought our wedding bands from re-sized but, due to not following the warranty (he bought the rings and never actually proposed for 13 months) we lost out on the warranty.Our overall bill here with Charm, to get 4 rings sized (I had 2 others that I decided to bring in) was the same cost as getting just 1 ring sized at the original place.I will forever go, recommend and value the service Charm has provided to me and my family!Thank you so much to Jessica and the wonderful team! <3:)
-
September 2021 by A TAG
Great first time experience! Wonderful customer service, by a very passionate, energetic sales lady, Jessica.My husband tried to get where we originally bought our wedding bands from re-sized but, due to not following the warranty (he bought the rings and never actually proposed for 13 months) we lost out on the warranty.Our overall bill here with Charm, to get 4 rings sized (I had 2 others that I decided to bring in) was the same cost as getting just 1 ring sized at the original place.I will forever go, recommend and value the service Charm has provided to me and my family!Thank you so much to Jessica and the wonderful team! <3:)
