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February 2024 by marcus lloyd
Stan at Cozy towing was absolutely fantastic, he helped me out in the worst time in my career, he did the best he could and he gave me a lot of great personal advice for business and how to expand in the right direction, very knowledgeable 20/10 would highly recommended him to anyone lost, stuck with just about anything really haha, super highly appreciated!
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February 2024 by sara Wrigley
I agree my friends truck also was towed there a bully dog tuner was stolen out of it money was also taken and they lost the key’s
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February 2024 by Tyson Chalifoux
Place is a joke. Truck was in their impound and when I got it back the badges were taken off my truck, front driver and passenger window rain guards were gone, Gen-Y trailer hitch with lock pin was stolen off the truck, all 4 kick back mudflaps were gone, dent in the box, rear bumper pushed in on the passenger side, wires hanging under the dash like someone was in it trying to take the bulldog tuner. Then when I had confronted them about it told me there was nothing they could do because I had gone in to get my ownership out of the truck and they didn’t know what I had taken… meanwhile it clearly states on the website that they have 24 hour surveillance but denied checking cameras as they “don’t go back that far”
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February 2024 by Connor Hughes
Needed these guys to float a couple pieces of equipment years back. They didn't have a wide load permit and we had to wait for one from the ministry. Lost a contract over it.
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February 2024 by Tanner C
I have used them in the past some years ago to get into my car after I locked the keys in it while it was running, the driver came quickly and was professional and friendly and funny.Years later I called them to see if they could move a dump truck and I was still greeted with professional and great customer service, although the dump truck was not within their range to do they still kept true to their word about getting a hold of their driver within the time frame they said and after realizing they wouldn’t be able to do the job they recommended me another company to inquire to for the job. I appreciated them telling me it wasn’t in their scope and that they didn’t ghost me unlike Gary’s towing did to me. I have zero hesitation recommending Cozy’s to anyone for towing needs.
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November 2023 by vijo v chittilappilly
Good service
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November 2023 by Best Towing
Great company to work with alwaysServices: Battery service
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September 2023 by Cindy Hansen
Very reasonably priced and the staff was great, super friendly! Highly recommend if you're ever stuck.
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September 2023 by rob roy
Great staff, unfortunately they are over worked by the TBPS
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July 2023 by La Gallega
Truck wouldn't go. Needed a tow. ?
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July 2023 by ashish kamboj
Made a service call for one of my unit towing from Nippigon to Thunder Bay. While I placed service call they were nice and schedule to be there at 5-6 AM. When i call the driver (Rick) around 5:45 AM to know about the ETA , he was rude with bad attitude, blabbering ( may be he is still sleeping) and didnt even answer of my question and hang up the phone with say, dont call me again. Then i call the dispatch he was also rude and tell me the driver is on the way. Its almost 2 hours driver is still not arrived yet. When i call him again, he was again rude and didnt give me the ETA. Its big mistake that I choose these silly people for service. I would like to give them -10 stars if i can do. Disappointing
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March 2023 by Vijay Navani
Extremely poor servizes with very bad attitude. The driver had not even attempted to help whereby a pick up truck( not a towing vehicle)was able to pull us out easily. The company even denied to give a refund without giving any services. There are pictures with me which shows that it was perfectly safe to wrench our vehicle out and a good citizen helped us without any hesitation and a towing company staff denied. It is totally a joke for a company which specializes in towing. I did not even complained about the situation but I just wanted my mobey back but they even refused to give it.When asked to give a complaint to BBB, they threatend that they wont give me my money.
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March 2023 by prachi patel
Very poor service and driver don give efforts to help us after taking payment
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January 2023 by JANET DUGAN
mom got stuck in my gf driveway...very complicated stuck...lol they were there ina jiffy.
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August 2022 by Cory methot
Moved my truck from one side of town to the other. Tow driver was fast and very friendly. Cost of the tow was less than I anticipated. Overall great experience.Service: Car towing
